Recent Posts

Steps to consider in the event of a fire in your commercial business

9/20/2017 (Permalink)

A fire in your commercial business can be catastrophic. Here are some steps to keep in mind in the event of a fire:

  • Activate the building alarm and contact 911
  • If a minor fire appears controllable, immediately direct someone in the area to notify a supervisor. Then promptly direct the charge of the fire extinguisher toward the base of the flame and sweep the extinguisher around the burning area
  • On large fires that do not appear controllable, immediately activate the building alarm and direct someone to contact a supervisor. Close all doors while exiting the building to reduce oxygen and slow the spread of the fire. Do NOT lock the doors as this will prevent access by fire or emergency rescue crews
  • Assist in the evacuation of the building. Smoke is the greatest danger in a fire, so be prepared to stay near the floor to avoid smoke
  • During the evacuation, and once outside, move to the area designated as your building's assembly area. Keep streets and walkways clear for emergency vehicles and crews

Following these steps may reduce the impact of a fire and keep your employees safe. Financing is available!

Tips to know when severe weather strikes

9/20/2017 (Permalink)

There are so many situations that business owners face on a daily basis that sometimes things can be overlooked. One of these situations can be how to respond to severe weather in your area. Severe weather can strike any time in the Knoxville area. Here are some things to know:

TORNADO/THUNDERSTORM/WIND "WATCH" - Indicates that atmospheric conditions are such that these weather conditions may develop.

TORNADO/THUNDERSTORM/WIND "WARNING" - Indicates that these severe weather conditions have been spotted or identified on radar.

Hazardous weather conditions can develop in seconds and may not allow for formal means of communication. In the event that an employee feels that weather is immediately threatening they should consider the following actions:

TAKE COVER! Instruct employees and others in the immediate area to find a wall near the interior of the building away from windows and exterior doors. Individuals should curl into the fetal position near the wall, place their hands over their head and remain in that position until the severe weather passes. If outdoors with no shelter available, lie flat in a nearby ditch and shield head with arms.

Communicating with your employees about procedures for severe weather will help to keep everyone safe.

A few helpful tips when you have water damage

9/20/2017 (Permalink)

Water can be one of the most destructive forces on earth. SERVPRO of North Knoxville can make your water damage "Like it never even happened". But here a few things you can do immediately following a water damage event in your home:

  • Remove as much excess water as possible by mopping or blotting
  • Wipe excess water from wood furniture after removal of lamps and table top items
  • Remove and prop wet upholstery and pillow cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air condition on for maximum drying in summer
  • Remove valuable paintings and art objects to a safe, dry place
  • Gather loose items, toys, etc. from floors

Now leave the rest to our expert professionals! We have the right equipment and expertise to complete the job and give you back your piece of mind.

Back to School Shopping Tips

8/2/2017 (Permalink)

August is here, which means back to school shopping is quickly approaching. Here are a few tips that will help you shop smart and save money.

  1. Make a list- Most schools hand out a list of required school supplies, but for those of you who do not get a supplies list, a good idea would be to check with other parents at your school who have older kids. They could have great advice on what your child needs to succeed in school.
  2. Get what you need, not what you want- Creating a budget can help to separate your child's wants from needs, plus it is a good way to save a few bucks.
  3. Last years leftovers- Take a look at previous year's school supplies and determine what can be reused.

Basement Flooding

5/3/2017 (Permalink)

With all of the rain that has come to Knoxville, many people have found their basements to be flooded with several inches of water. There are precautions to take in order to prevent flooding. If you discover that windows or vents are the reason for flooding, you’ll want to fix the sealants around them. Call a foundation repair specialist if you notice any cracks or damage to your foundation. If you notice your gutters are leaking, allowing large puddles to form around the home instead of being directed through the pipes below the home, excess water can make it’s way easily underneath your home and into your basement.

What Type of Fire Was It?

4/19/2017 (Permalink)

What was burned in a fire plays a key role in determining what can be restored and what must be replaced. The professionals at SERVPRO of North Knoxville deal with many different fires on a regular basis.

  1. Electrical fire- Burning electrical wiring causes smoke damage and a distinct odor which will permeate all porous surfaces.
  2. Kitchen fire- A kitchen fire can result in heavy soot and heat damage in the kitchen with light soot throughout the house.
  3. Grease fire- This type of fire causes smoke damage with a greasy film evenly distributed throughout the surrounding area.
  4. Wood stove fire- This type of fire will have a distinctive odor and distribute smoke and soot throughout a structure.
  5. Kerosene heater fire- A fire of this type will result in smoke damage with an even appearance and a greasy film on metal surfaces.
  6. Furnace puffbacks- A malfunctioning furnace blows greasy soot throughout a structure, covering walls and furniture fairly evenly.
  7. Lightning fire- This type of fire is rare, but lightning strikes on a structure can cause electrical and smoke damage that ranges from very light to heavy.
  8. Cigarette fire- The most serious damage caused by this type of fire is to furniture. These fires cause heavy smoke damage as the result of burning stuffing and padding.

Soot and smoke damage can be extremely destructive no matter the type of fire. Let SERVPRO of North Knoxville handle your fire restoration emergencies quickly and correctly!

Do not always "Do it yourself"

4/12/2017 (Permalink)

Did you know that some "Do it yourself" projects could put you behind bars? Here are the ones you should leave to the professionals:



  • switch up a cooktop

  • disturb old insulation

  • repair your HVAC system

  • replace a hot water tank

  • pump the septic system

  • interact with wildlife

  • knock out a wall

  • tinker with light fixtures

  • install a skylight

  • remove lead based paint

  • cut down a large tree

  • replace a garage door spring

  • take out termites


Click on the link below for more info on how to handle these "Do it yourself" projects the correct and legal way!


Spring Safety Facts and Myths!

4/5/2017 (Permalink)

  • If it is not raining, then there is no danger from lightning.--- This is a myth! Lightning often strikes outside of heavy rain and may occur as far as ten miles away from rainfall. This is especially true in the western United States where thunderstorms sometimes produce very little rain.
  • The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning.--- This is also a myth! Rubber-soled shoes and rubber tires provide no protection from lightning. The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard.--- This is a fact!

The University of TN sets a World Record!

3/29/2017 (Permalink)

Community The University of TN sets a World Record! (Photo by Brianna Paciorka/ Knoxville News Sentinel)

On March 29 of 2017, The University of Tennessee set a world record for the largest human letter to ever be made on a football field! Al Roker helped to make this happen. The massive "Power T" was formed by 4,223, and was held for five minutes. 

Let SERVPRO of North Knoxville Prepare Your Home for the Market

3/22/2017 (Permalink)

Home selling season is upon us here in Knoxville. When selling a home, you want to make sure that you have your home fully prepared to be listed on the market. Presentation is everything, and the impression of musty or moldy odors can negatively impact the asking price of any home. SERVPRO of North Knoxville will inspect a property- including crawl spaces- to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors. This will give buyers and sellers peace of mind and allow sellers to receive top dollar for their home. Before you risk your buyer’s health or the opportunity to close the sale of the property, call your local cleanup and restoration professionals, SERVPRO of North Knoxville, at 865-947-9992.