What our Customers say...


I was pleased with the work you folks did on Anderson Park and I look forward to working with you again soon!

SERVPRO of North Knoxville gave the client great service and I was amazed how well they cleaned the property!

I am overall satisfied by the services provided by the SERVPRO of North Knoxville Team. 

The SERVPRO of North Knoxville team were very polite and they explained the cleaning and restoration process very clearly. 

We are very pleased with the work SERVPRO of North Knoxville did for us.

The team at SERVPRO of North Knoxville showed professionalism, were efficient, had great customer service skills, and were just lovely young men. They went above and beyond their job by even changing my light bulb for me. 

Everything that SERVPRO of North Knoxville did looks amazing!

We were very impressed by the level of professionalism SERVPRO of North Knoxville showed. Than you team!

"You guys always do great work for me! Keep up the good work.

SERVPRO of North Knoxville did a great job!

We appreciate SERVPRO of North Knoxville taking care of the customer for us!

SERVPRO offered excellent service and made my life easier during this catastrophe. I live out of state and they eased my worries. Even when I could not be in town, I knew I was in good hands. I hope nothing like this ever happens to me again, but if it does I will use SERVPRO again. 

Eric and Jacob offered excellent customer service! They went above and beyond their job requirements to assist me! Thank You SERVPRO!!!

Eric and Jacob were great-so nice and professional. Also Skyler was a pleasure to talk with and was very helpful. Great bunch of guys!

We couldn't have asked for better service. Racheal and her team were very attentive and did a very excellent job in doing everything they could in bringing our home to an even better condition than it was before. We are very grateful to SERVPRO and would recommend to anyone.

Wonderful job...very pleased! 

I had so many things to do when my brother became ill. I feel like I met family when SERVPRO (Diana and Dave) gave me the bid to dispose of all personal items and clean my brother's apartment. They went above and beyond in connecting me with additional services, such as shredding of personal documents & finding bedding.

The prompt and courteous service was excellent.

Everyone was awesome & friendly!

Highly recommended. They were professional and very helpful during our crisis. The staff did an excellent job.

Awesome team, great work for us! 


After a water heater tank failure, SERVPRO of North Knoxville was called in to help clean up the damage. The water affected the utility room, hallway into dining room, and a bathroom. The referring agent was delighted with our response & service and had this to say: 

"You guys provide such a sense of security for me and my customers - Knowing that all I have to do is make a phone call and everything is handled for my customers." - Roscoe Bell, Allstate Insurance. 

Highly recommended. They were professional and very helpful during our crisis. The staff did an excellent job.

I was very pleased with the professionalism , courtesy, and expediancy with which the work was preformed and completed.

Excellent workers made everything all possible and made me very happy!

Keep doing what you are doing. I will recommend to other people. I thought they did a very good job.

I had to write and tell you how thankful I am for the excellent work your team performed cleaning and drying our building. SERVPRO came quickly and worked professionally drying our place and moving out, as our tenant's imposition was limited to 24 hours. Thank you to you and your team!

Very professional and knowledgeable. Fast response and extremely courteous.

I am very pleased with the work that SERVPRO did at my home. The guys were professional and really great to work with.

Very impressed and appreciative of each representative we dealt with. I will definitely be recommending SERVPRO of North Knoxville!! Great Job!!

Very pleased, especially with the level of communication. Frequent updates were appreciated. Very good customer service. Travis, Scott, and Kyle were all very helpful!

I was recommended to use SERVPRO of North Knoxville and I will do the same!

Keep your crew happy, they are great! They were very polite and professional. You should be very proud to have them on your staff!

Everyone was courteous and very helpful!

Just keep doing an excellent job! Very pleased!

Everyone was exceptionally helpful and friendly!

Great job! Very professional! Would HIGHLY recommend!!

Excellent! Kyle was very professional and we appreciate his concern and fast response!

Our team worked on a house that had water damage to a single room. The carpet, dry wall and ceilings were affected. The customer could not have been happier with the professionalism and the dedication our team had to fix the problem. "Recommended to anyone!"

Thanks to everyone at SERVPRO. All that entered our home was so kind, and very business-like. They were very prompt and committed to getting the job done.

I would like to recognize Travis and his SERVPRO Franchise for a job well done with one of our Policy Holders. The customer experience was top level and our Policy Holder was blown away at the rapid response and personal attention they received from SERVPRO!

On time, awesome service!

I just wanted to say I’ve worked with Kyle on several claims over the last year and he has always done an excellent job. He communicates well on each job and I’ve never had a complaint. He also communicates with me on any issues he notices in addition to are inside water mitigation folks!

I appreciate the good job you guys do locally for us. It makes my job and our service to customers great!

Just a note to thank everyone who helped me through this ordeal. Job well done - Thank you!

Great job! Couches look great!

Wonderful job.

I have no complaints - we were served beyond expectations.