Recent Commercial Posts

Winterizing your commercial building

12/5/2018 (Permalink)

Here are some tips for getting your commercial building ready for the winter months:

Inspect Heating Systems

Maintaining your heating system should be a top priority as the weather cools, obviously. Inspect the system regularly, and create a written plan to outline what maintenance tasks should be addressed daily, weekly, monthly and annually. This way, you have a schedule in place to keep  

Furnaces and rooftop units also should be examined. Repair cracks in heat exchangers to avoid the risk of leaking poisonous carbon dioxide into your building. Consider replacing furnaces older than 10 years, as the efficiency ratings for newer equipment can exceed that of older equipment by 40 percent or more.

Calibrate Thermostats / Reduce Set Points

Your building’s thermostats present opportunities for energy savings. Don't let them intimidate you! First, calibrate thermostats, which will structure your heating systems to operate more efficiently. Additionally, consider lowering the heating set point in your building a few degrees. Studies show utility costs drop by an average of one percent for every degree lowered. Just don't make it so cool that employees bring in a truckload of space heaters, which can inflate energy costs. 

Change Air Filters

Change air filters in your system. Dirty air filters slow down air flow, making your system work harder, which leads to increased energy use and shortened equipment life cycles. More seriously, dirty filters also can have a negative impact on your building’s indoor air quality and, in turn, its occupants. Replace filters based upon the procedure and frequency guidelines of the filter and HVAC manufacturer. 

Tips for Charitable Donations

11/28/2018 (Permalink)

With holiday season in full effect, giving back is one of the most important things to do. Whether you are donating to help the homeless, help underprivileged children, or a local pet shelter, you can kill two birds with one stone. In return for your generosity, you can use the donation as a tax deduction. Here are a few tips when you go to fill your business tax return:

  • Itemize- in some cases it is more beneficial to itemize, rather than use the standard deduction
  • Choose carefully when to make a donation- ensure the place you are donating to is qualified
  • Get a receipt- a receipt for everything gives proof for the IRS.
  • Payroll deductions- do not overlook payroll deductions. 
  • You cannot deduct time
  • You can deduct expenses related to volunteering
  • Document the value of any gift given to a charitable entity
  • Remember there are limits to deductions
  • Calendar- remember that everything has to be done before December 31st of the filing year.

The Holiday Season is about giving and in order to give the most, business owners need to be able to catch some tax breaks. Using a few of these helpful tips, will allow you to u=ensure your business gets the maximum amount of tax breaks. Happy Holiday from SERVPRO of North Knoxville!

Tips on how to Gain New Clients

11/14/2018 (Permalink)

In this business, it is difficult to gain new clients because the last thing people want to think about is a disaster striking in their life. We have to ensure that our name is out there so if something does happen, people know who to call. Word of mouth is a great way to gain new clients. People want to know that they are going to be taken care of and that all of their worries will be alleviated. Excellent customer service skills will set us apart from the competition. Here are a few tips on things we can do to have excellent customer service skills:

  • actively listen to clients
  • show empathy
  • take action
  • ensure them that they can trust us
  • give the client progress updates as often as possible
  • always be sure to thank clients 
  • give clients a call 3-6 months later to ensure they are still satisfied and let them know about current specials

All of these tips will help us stand out above the competition. People do not want to have to call us, but we can ensure that they have exceptional service that turns their negative into a positive. 

Emergency Readiness Plan

11/9/2018 (Permalink)

What is an emergency readiness plan and why should your business have one? An emergency readiness plan is standards to facilitate and organize employees' actions during workplace emergencies. It is required bu OSHA to have these safety plans worked out and for employees to know where to find them. The plans cover  the following:

  • Procedures for reporting emergencies
  • Procedures for each type of evacuation and the route to be taken
  • Procedures to account for all employees after evacuation
  • Procedures to be followed by employees attempting to rescue others
  • The name, job title, and contact information of people who need to be aware of these emergency situations

If you have fewer than 10 employees within your company, the plan does not need to be written out. However, expectations and guidelines should be clear so that everybody knows what to do, where to go, and who to contact. Having an ERP boosts your company's capability to recover from financial losses including damages to equipment. If all employees know what action to take, they should be able to assist in assuring that the damage does not spread. Delegating different duties to employees shows them that your trust them in these situations. It takes the entire team ti guarantee that everybody is safe. Empowering employees to play a vital role unifies the company as a whole. 

All employees should know where to find the plan of action and practice different scenarios. These plans are not useful if you do not practice them. The last thing you are going to do if the building is on fire is look up protocol. Practicing different procedures sharpens your skills and ensures you are ready for anything. The more you know about your companies procedures, the more successful you will be in an emergency situation. 

Local grocery store suffers massive loss

9/21/2018 (Permalink)

Commercial Local grocery store suffers massive loss This picture shows only part of the muddy mess left behind after the water loss.

Recently, an 80,000 square foot grocery store suffered a massive water emergency. The building was repurposed from being a Big-Box retailer into a grocery store in 2009. During renovations, new utilities were required and an unused 8 inch water line was capped and left in place. That unused water line, which runs underneath the building, suffered a catastrophic failure on the morning of February 12, 2018. Water then began flowing, under high pressure, through the expansion joints in the floor and into all areas of the store. After the local utility authority was able to secure the water, more than an inch of muddy water was left covering most of the store. This included the sales floor, stock rooms, freezers, and prep areas.

SERVPRO of North Knoxville responded to the scene shortly after the incident and immediately began to mitigate the damages and help get the store back open for business.

Restoring Your Knoxville Commercial Property After A Water Loss

3/13/2018 (Permalink)

Flooding and water damage events at Knoxville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Company Holiday Party Tips

12/11/2017 (Permalink)

Tis the season for holiday fun and cheer.. and your annual Company Holiday Party! Most people go out of obligation...not want. So this year try a few tips to make your holiday party fun!

  • Choose a location that can accommodate all employees and their family easily
  • Choose a few fun games for employees to play
  • Have fun and get to know each other on a more person, un-work related level

Sometimes, you get so caught up in work, you forget the people you work with are people to. Leave work at the office, let lose, and have some fun! Create an atmosphere that people actually want to be in. 

Holiday Card Etiquette for Businesses

12/4/2017 (Permalink)

Commercial Holiday Card Etiquette for Businesses Happy Holidays!!!

As business owners, we like to show our clients we appreciate their business and value them as a loyal customer. Sending our holiday cards is just another way of showing them just that. It also plants our business name in their heads. There are certain etiquette guidelines to follow as with everything else. Here are a few tips to use this holiday season:

  • DON'T WAIT- be sure to order your cards early and have them in the mail as quickly as possible. 
  • CHOOSE A QUALITY CARD- do not pick the least expensive option. Choose a card that the recipient will remember and enjoy.
  • DON'T INADVERTENTLY OFFEND THE RECIPIENT- in you are unsure if the recipient celebrates Christmas, send a "Happy Holidays" card in place of Merry Christmas. 
  • HANDWRITE- Hand write your cards and custom print your name. It will not look as professional but it will give the card a personal touch that the recipient will enjoy. 
  • PURCHASE A HOLIDAY STAMP- this gives the card something extra
  • WRITE A PERSONAL MESSAGE- this shows the recipient you value them on a personal level  and that you are celebrating your business relationship rather than mandatorily sending a mass mail. 

These are just a few ideas to keep in minds when sending out greeting cards to the recipients on your mailing list. A few personal touches can go a long way! Happy Holidays from SERVPRO of North Knoxville!!!

Charitable Donations Tips

11/27/2017 (Permalink)

Commercial Charitable Donations Tips Present

With holiday season in full effect, giving back is one of the most important things to do. Whether you are donating to help the homeless, help underprivileged children, or a local pet shelter, you can kill two birds with one stone. In return for your generosity, you can use the donation as a tax deduction. Here are a few tips when you go to fill you business tax return:

  • Itemize- in some cases it is more beneficial to itemize, rather than use the standard deduction
  • Choose carefully when to make a donation- ensure the place you are donating to is qualified
  • Get a receipt- a receipt for everything gives proof for the IRS.
  • Payroll deductions- do not overlook payroll deductions. 
  • You cannot deduct time
  • You can deduct expenses related to volunteering
  • Document the value of any gift given to a charitable entity
  • Remember there are limits to deductions
  • Calendar- remember that everything has to be done before December 31st of the filing year.

The Holiday Season is about giving and in order to give the most, business owners need to be able to catch some tax breaks. Using a few of these helpful tips, will allow you to u=ensure your business gets the maximum amount of tax breaks. Happy Holiday from SERVPRO of North Knoxville!

Tips on how to Gain New Clients

11/13/2017 (Permalink)

In this business, it is difficult to gain new clients because the last thing people want to think about is a disaster striking in their life. We have to ensure that our name is out there so if something does happen, people know who to call. Word of mouth is a great way to gain new clients. People want to know that they are going to be taken care of and that all of their worries will be alleviated. Excellent customer service skills will set us apart from the competition. Here are a few tips on things we can do to have excellent customer service skills:

  • actively listen to clients
  • show empathy
  • take action
  • ensure them that they can trust us
  • give the client progress updates as often as possible
  • always be sure to thank clients 
  • give clients a call 3-6 months later to ensure they are still satisfied and let them know about current specials

All of these tips will help us stand out above the competition. People do not want to have to call us, but we can ensure that they have exceptional service that turns their negative into a positive. 

Emergency Readiness Plan

11/9/2017 (Permalink)

What is an emergency readiness plan and why should your business have one? An emergency readiness plan is standards to facilitate and organize employees' actions during workplace emergencies. It is required bu OSHA to have these safety plans worked out and for employees to know where to find them. The plans cover  the following:

  • Procedures for reporting emergencies
  • Procedures for each type of evacuation and the route to be taken
  • Procedures to account for all employees after evacuation
  • Procedures to be followed by employees attempting to rescue others
  • The name, job title, and contact information of people who need to be aware of these emergency situations

If you have fewer than 10 employees within your company, the plan does not need to be written out. However, expectations and guidelines should be clear so that everybody knows what to do, where to go, and who to contact. Having an ERP boosts your company's capability to recover from financial losses including damages to equipment. If all employees know what action to take, they should be able to assist in assuring that the damage does not spread. Delegating different duties to employees shows them that your trust them in these situations. It takes the entire team ti guarantee that everybody is safe. Empowering employees to play a vital role unifies the company as a whole. 

All employees should know where to find the plan of action and practice different scenarios. These plans are not useful if you do not practice them. The last thing you are going to do if the building is on fire is look up protocol. Practicing different procedures sharpens your skills and ensures you are ready for anything. The more you know about your companies procedures, the more successful you will be in an emergency situation. 

Steps to consider in the event of a fire in your commercial business

9/20/2017 (Permalink)

A fire in your commercial business can be catastrophic. Here are some steps to keep in mind in the event of a fire:

  • Activate the building alarm and contact 911
  • If a minor fire appears controllable, immediately direct someone in the area to notify a supervisor. Then promptly direct the charge of the fire extinguisher toward the base of the flame and sweep the extinguisher around the burning area
  • On large fires that do not appear controllable, immediately activate the building alarm and direct someone to contact a supervisor. Close all doors while exiting the building to reduce oxygen and slow the spread of the fire. Do NOT lock the doors as this will prevent access by fire or emergency rescue crews
  • Assist in the evacuation of the building. Smoke is the greatest danger in a fire, so be prepared to stay near the floor to avoid smoke
  • During the evacuation, and once outside, move to the area designated as your building's assembly area. Keep streets and walkways clear for emergency vehicles and crews

Following these steps may reduce the impact of a fire and keep your employees safe. Financing is available!

Restoring Your Knoxville Commercial Property After A Water Damage Event

3/13/2017 (Permalink)

Commercial Restoring Your Knoxville Commercial Property After A Water Damage Event Knoxville Commercial Water Damage

Flooding and water damage events at Knoxville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.