Recent Posts

Government Building Cleaning

5/9/2019 (Permalink)

A local government facility recently switched the vendor for two of their cafeterias. SERVPRO of North Knoxville was given a small window between vendors to clean the cafeterias from ceiling to floor and everything in between. We rallied our crews and worked from 3pm to 4am. It was important that we were thorough because we also cleaned the kitchens. This included the walls, floors, ceilings, and equipment. The customer was so satisfied that she said she would recommend to all of the other governmental facilities that she deals with.

SERVPRO of North Knoxville is trusted by government, commercial, and residential customers all over the Knoxville area to do the job right the first time, every time. If you have a commercial cleaning need, call us at 865-947-9992!

Basic Weather Terms

5/9/2019 (Permalink)


Warning A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.


Red Flag

This is a fire weather program which highlights the onset of critical weather conditions

conducive to extensive wildfire occurrences.

Red Flag Warning

A term used by fire-weather forecasters to call attention to limited weather conditions of particular importance that may result in extreme burning conditions. It is issued when it is an on-going event or the fire weather forecaster has a high degree of confidence that Red Flag criteria will occur within 24 hours of issuance. Red Flag criteria occurs whenever a geographical area has been in a dry spell for a week or two, or for a shorter period , if before spring green-up or after fall color, and the National Fire Danger Rating System (NFDRS) is high to extreme and the following forecast weather parameters are forecasted to be met:

1) a sustained wind average 15 mph or greater

2) relative humidity less than or equal to 25 percent and

3) a temperature of greater than 75 degrees F.

In some states, dry lightning and unstable air are criteria. A Fire Weather Watch may be issued prior to the Red Flag Warning

Dealing With Spring Storms

5/9/2019 (Permalink)

Spring storm season in East Tennessee can be unpredictable. Heavy winds and rain are common and we have already seen a lot of rain in the month of February. During heavy rain events it’s not uncommon for water to end up in a finished or unfinished basement. SERVPRO of North Knoxville can quickly extract the water and set up drying equipment no matter the size of the area affected. There is, however, something to keep in mind: most insurance companies DO NOT cover water losses that come from exterior sources. It’s also important to note that the source needs be stopped before extraction can begin. So when the rain stops and you have water issues in your house be sure to call SERVPRO of North Knoxville!

Prepare yourself for fire disasters

5/9/2019 (Permalink)

Tips from FEMA for preparing your family, home, and business from the threat of wildfires:

  • Get an emergency supply kit, which includes items like non-perishable food, water, a battery- powered or hand- crank radio, extra flashlights, and batteries. You may want to prepare a portable kit and keep it in your car.
  • Make a family emergency plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together, and what you will do in case of an emergency.
  • Protect your property from wildfires by designing and landscaping with wildfire safety in mind.
  • Learn about the emergency service plans that have been established in your area by your state and local government. In any emergency, always listen to the instructions given by local emergency management officials.
  • Ask SERVPRO of North Knoxville about starting a Disaster Recovery Plan for your business.

Pipe Bursts

5/9/2019 (Permalink)

What to do if a pipe bursts in your home

If a pipe bursts in your home, the first thing you should do is turn off your water supply. Try to contain the damage and stop the issue from escalating any further. If you think there is a risk of electrical shock, shut off your electricity. The next thing you should do is call a plumber. And finally, while waiting for help to arrive, try to remove as much excess water as possible. Standing water can cause further damage to flooring and drywall. Also, you should ensure the area is dry and free from any moisture. Moisture can cause bacterial growth. 

If this happens in your home, give SERVPRO of North Knoxville a call. We will help alleviate your worries and get you back to preloss conditions. Financing options are available. 

Spring Safety Facts and Myths

4/8/2019 (Permalink)

Every year, SERVPRO of North Knoxville answers the call to help clean up and restore homes and businesses after spring storms have taken their toll.  After all, SERVPRO of North Knoxville is always here in helping make disasters “Like it never even happened.” when your property suffers from storm damage.  So leave the restoration remediation of your home and business to our team.  Consider the following to protect your property during a storm:

Myth: If it is not raining, then there is no danger from lighting.  
Fact:  Lightning often strikes outside of heavy rain and may occur as far as 10 miles away from rainfall. 

Myth: Rubber soles of shoes or rubber tires on a car protect you from being struck
Fact: Rubber-soled shoes and rubber tires provide no protection from lightning.  The steel frame of a hard-topped vehicle provides increased protection if you are not toughing metal.  Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

Myth: “Heat lightning” occurs after very hot summer days and poses no threat.  
Fact:  “Heat lightning” is a team used to describe lightning from a thunderstorm too far away for thunder to be heard.

When disaster strikes, SERVPRO of North Knoxville is here to help you.  Give our team of professionals a call 865-947-9992!

Mold and your home

12/26/2018 (Permalink)

According to the CDC:

Mold is found both indoors and outdoors. Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to clothing, shoes, bags, and pets can and be carried indoors.

Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding. Mold grows well on paper products, cardboard, ceiling tiles, and wood products. Mold can also grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

You Can Control Mold

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

If mold is growing in your home, you need to clean up the mold and fix the moisture problem. 

Call SERVPRO of North Knoxville to remediate any possible mold you may have in your home. Call us today at 865.947.9992.

Preparing for a storm

12/26/2018 (Permalink)

Strong gusts of wind? Dark, fast moving clouds? Downpour of rain? These are a few warning signs that a storm is headed in your direction.Here are a few helpful tips on what you can do to prepare for a storm:

  • check the forecast- know what to expect
  • watch for signs of approaching storm- clouds, wind, rain, etc. 
  • check on neighbors who require special assistance- ensure they are in a safe zone and ensure they are prepared 
  • have flashlights and batteries on hand
  • have a battery operated radio
  • have a first aide kit
  • get manual can opener and canned foods
  • stay away from windows and doors

There is no way to be 100% prepared for a storm but you can increase your chances for survival if you take a few preventative measures. 

If you do suffer storm damage, call the professionals at SERVPRO of North Knoxville at 865.947.9992!

Signs of mold in your home

12/26/2018 (Permalink)

It is awful to find out that what you thought was just a spot of dirt, is actually mold growth. Have you ever moved something, and underneath found what you suspected to be mold? Appliances leaking provides a breeding ground for growth. Here are a few signs that you have mold in your home:

  • smelling a mold odor- sort of like an old book store smell or a basement smell 
  • mold growth- can be confused for dirt spots
  • previous water leaks- under and around the area where there were previous leaks can potentially cause mold growth
  • past flooding
  • excess condensation- bathrooms, kitchens, and any other room that there may be excess moisture are potential hazards

The best way to confirm growth is to call a professional. Mold growth is one of the many things that is best handled by a professional.The trusted team at SERVPRO of North Knoxville will be happy to help!

Tips to prevent water damage

12/26/2018 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

  • be careful where you plant trees and plants- some plants have invasive roots
  • clean out roof gutters- debris causes build up of water with no place to go
  • keep an eye on your water bill- extreme differences could show a leak
  • us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
  • NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water.

If you do suffer a water loss be sure to call SERVPRO of North Knoxville to mitigate the damage. Call us at 865.947.9992!