Recent Posts

Fire Extinguisher Safety

6/11/2020 (Permalink)

Red and white Fire Extinguisher sign SERVPRO of North Knoxville will make it "Like it never even happened."

Fire Extinguisher Safety

A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives, but portable extinguishers have limitations. Because fire grows and spreads so rapidly, the #1 priority for residents is to get out safely. Here is what you need to know about choosing and using fire extinguishers

Remember to Check Your Fire Extinguisher for:

  • Easy access in an emergency- be sure nothing is blocking or limiting your ability to reach it.
  • The recommended pressure level- many extinguishers have gauges that show when pressure is too high or too low.
  • Working parts- make sure the can, hoses, and nozzles aren’t damaged, dented, or rusted.
  • Cleanliness- remove any dust, oil, or grease that might be on the outside of the extinguisher.
  • Guidelines and instructions- some extinguishers need to be shaken monthly, others need to be pressure tested every few years.

How to Use a Fire Extinguisher

When operating a fire extinguisher, tell remember the word PASS.

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

To learn how to dispose of a fire extinguisher click here!

SERVPRO of North Knoxville is the one to call if you have a fire loss!  We want to assist you to make it "Like it never even happened."

My Dishwasher has Overflowed, Who do I Call?

6/8/2020 (Permalink)

kitchen scene with water coming from under the dishwasher When a loss occurs call SERVPRO of North Knoxville! Ready 24/7/365

SERVPRO Technicians Handle Water Cleanup in Homes

Dishwasher overflows can be both sudden and overwhelming for homeowners to tackle. All it takes is a cracked or loose gasket to pour water all over your kitchen floors. Without fast action, this moisture can affect kitchen tile grout, saturate subfloors, and potentially create a thriving environment for mold.

If a dishwasher does end up leaking there may be more damage than meets the eye but on the bright side of a dark situation, SERVPRO technicians are a phone call away from extracting water, drying spaces, and removing odors at any time of the night or day, including holidays and weekends.

How Does SERVPRO Detect Water Damage?

SERVPRO’s moisture measurement tools are varied and sophisticated. Measuring water in and on surfaces is necessary for a variety of mitigation tasks, including:

  •   Formulating a plan for structural drying.
  •   Calculating placement of air movers and dehumidifiers.
  •   Evaluating surfaces during structure and contents drying.
  •   Inspecting surfaces after drying has finished ensures that drying goals have been achieved.

A scientific approach to cleanup during every step of the process is necessary for adhering to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards while minimizing potential property losses for homeowners.

How SERVPRO Restores Structures in Your Kitchen

Different surfaces require different treatments to ensure thorough water removal. Drywall and cabinetry may require small holes to facilitate drying inside cavities. Carpeting outside of your kitchen can undergo thorough extraction with rovers, rubber suction pads, or extraction wands.

Technicians can even address hard-to-reach areas like saturated subfloors and leaks behind your dishwasher or cabinetry with portable extraction modalities and EPA-registered antimicrobials. Kitchen tiles may require specialized grout cleaners to remove staining from water damage.

SERVPRO of North Knoxville provides mitigation services that are Faster to Any Size Disaster. You can call (865) 947-9992 to have a team at your home within hours.

Certified: SERVPRO Cleaned in Knoxville Tennessee

6/3/2020 (Permalink)

Badge that says "Certified SERVPRO: Cleaned" Orange and green Keep your business clean, and keep your employees and customers healthy. Get Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned in Knoxville Tennessee

Getting back to business relies on getting your customers back through your doors.  And that will only happen if they feel safe and secure in your business’s space.  The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing cleanliness as a top priority.  Are you ready to not only keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleaning for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning.   This is proactive viral pathogen cleaning.  As the #1 choice in cleanup and restoration, SERVPRO of North Knoxville wants to provide our customers with a higher standard of cleaning, so that your business will be Certified: SERVPRO Cleaned.

SERVPRO of North Knoxville will provide you with a unique program centered around the 3 C’s

  • Consult- A tailored cleaning program to meet your needs
  • Clean- Proactive and COVID-19 Emergency Response Cleaning Program
  • Certify-  A commitment to clean for your employees and consumers

Click here to learn more about this program.  If you are interested in this program call our office at (865) 947- 9992

Stay Safe. Stay Healthy. Get Certified: SERVPRO Cleaned

Why You Can Trust SERVPRO of North Knoxville

5/29/2020 (Permalink)

SERVPRO of North Knoxville Logo We are ready to serve YOU! If you experience a loss call us (865) 947- 9992!

Why SERVPRO of North Knoxville

Your home is truly a reflection of you, it houses all your memories, and takes after your personality. Suffering damage to your home can feel like a part of you has been damaged as well. SERVPRO of North Knoxville recognizes a loss can make you feel vulnerable, invaded, or robbed of part of your life. Your loss is unique- in how it started, the emotions you experienced, and the extent of the damage.  We as a company,  want our customers to know we are will be there every step of the way.  You are not alone.  

When damage affects your home, you want it to be restored back to pristine condition. That is why SERVPRO of North Knoxville has professionally restored property for over 15 years. SERVPRO of North Knoxville is the trusted choice for many insurance companies because they know SERVPRO of North Knoxville has the experience to do the job right, and make it "Like it never even happened."

We value our customers and community and we want to do everything to give the best experience when can it feel like the worst has happened.  

Stay Safe. Choose SERVPRO of North Knoxville. 

How Do You Keep Mold Out of Buildings and Your Home?

5/28/2020 (Permalink)

Mold in home Call SERVPRO of North Knoxville for all your mold needs and concerns!

In order for you to understand home to keep mold out of buildings, you need to know where mold is more likely to grow and how it may enter your home or business.  Mold will grow in places with a lot of moisture, such as around leaks in roofs, windows, or pipes, or where there has been flooding. Mold grows well on paper products, cardboard, ceiling tiles, and wood products. Mold can also grow in dust, paints, wallpaper, insulation, drywall, carpet, fabric, and upholstery.

How Mold Enters the Home

Per the CDC, Mold can enter your home through open doorways, windows, vents, and heating and air conditioning systems. Mold in the air outside can also attach itself to clothing, shoes, and pets can and be carried indoors. When mold spores drop on places where there is excessive moisture, such as where leakage may have occurred in roofs, pipes, walls, plant pots, or where there has been flooding, they will grow. Many building materials provide suitable nutrients that encourage mold to grow.

How to Keep Mold Out of Buildings and Your Home

Now that you know where mold and grow and how it may enter your home or business, SERVPRO of North Knoxville wants to provide you with some tips on how to keep molding out of your business and home.

Inside your home, you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

Recommendations from the CDC are the following:

  • Keep humidity levels as low as you can—between 30% and 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.

If you believe you may have mold growth in your home or business call SERVPRO of North Knoxville (865) 947- 9992.  We are open 24/7!

How to be Prepared for a Thunderstorm

5/28/2020 (Permalink)

Dark clouds at night, and one pronounced lightning strike Stay Safe. Stay Prepared.

How to be Prepared for a Thunderstorm

Being prepared means knowing how badly your home or business may be affected by the thunderstorm as well as taking precautions to minimalize damage, and finally being prepared is knowing what to do when a thunderstorm occurs.

IF YOU ARE UNDER A THUNDERSTORM WARNING, FIND SAFE SHELTER RIGHT AWAY

  • When thunder roars, go indoors!
  • Move from outdoors into a building or car.
  • Pay attention to alerts and warnings.
  • Unplug appliances.
  • Do not use landline phones.

Prepare NOW

  • Know your area’s risk for thunderstorms. In most places, they can occur year-round and at any hour.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Identify nearby, sturdy buildings close to where you live, work, study, and play.
  • Cut down or trim trees that may be in danger of falling on your home.
  • Consider buying surge protectors, lightning rods, or a lightning protection system to protect your home, appliances, and electronic devices.
  • Secure or plan to store outdoor objects like grills and patio furniture.

The National Weather Service recommends that you stay inside for at least thirty minutes after hearing the last peal of thunder. Even if you’re sure that the worst of the storm is over it’s better to wait than to go outside. Lighting can still strike you even if the storm has moved

If your business or home experiences storm damage, SERVPRO of North Knoxville is here to make it “Like it never even happened.”

Why Do Pipes Burst in the Summer?

5/22/2020 (Permalink)

When you hear about pipes bursting it is assumed it’s because of freezing temperatures, well that is the case most of the time but pipes can be faulty in the summer months as well.  Yes, its highly unlikely extreme temperatures and increased usage can lead the pipes to burst.  SERVPRO of North Knoxville wants our customers to be able to have tips and knowledge to help prevent it from happening!

Extreme Temperatures

With summertime comes less rainfall and harsh heat which can make the land and soil extraordinarily dry.  This makes the soil looser and makes the pipes more susceptible to movement which can lead to breakage. The breakage is more likely to happen on the route of the pipes from the road to your home, rather than inside your home. While you can’t control the weather, you can decrease the amount of water usage during extreme temperatures to alleviate the pressure on your system.

Increased Consumption

Who wants a pipe burst to put a damper on their summer? No one, right?  We know that during the summer months you may have a sprinkler,  a garden,  hanging flowers;  all of which require water.  We are just as big of fans for summertime festivities as our customers and community members, with the increase of consumption can lead to failing pipes if your system hasn’t been updated or recently checked recently.  Another way to minimize the chance of a pipe bursting is to make sure that there isn’t any warping due to the cold weather in winter, to ensure your system can keep up with summer demands.

If any loss is to occur no matter the time of year, SERVPRO of North Knoxville is here to help and will make it “Like it never even happened.”

Stay Safe. Stay Healthy.  Enjoy Summertime!

How to Prepare Yourself for Fire Disaster

5/22/2020 (Permalink)

Here at SERVPRO of North Knoxville, we are the ones to call if any sort of loss does occur, but we also want to provide our customers and community with resources to minimalize risks that could cause a loss.   

Steps to Prepare

The first way to prepare yourself is by knowing where to be the most cautious and aware. The 4 most common types of fires are Kitchen, Electrical, Heater, and Smoking-Related.   The Federal Emergency Management Agency (FEMA) reports that in 2018 there were:

  • 192,700 cooking fires
  • 35,700 heating fires.
  • 28,600 Other unintentional, careless fires.
  • 25,700 electrical malfunction fires.

The second way to prepare yourself is to be informed about some of the awareness information about fires.

The leading cause of death in a fire is asphyxiation, by a three-to-one ratio over burns. Fire consumes the oxygen in the air while increasing the concentration of deadly carbon monoxide and other toxic gases in the atmosphere. Inhaling carbon monoxide can cause loss of consciousness or death within minutes.

  1. The heat from a hostile fire exceeds anything to which a person is normally exposed. A fully developed room fire has temperatures over 1,100 degrees Fahrenheit.
  2. Fire generates a black, impenetrable smoke that blocks vision and stings the eyes. It is impossible to navigate through such smoke, so fire drill participants should practice evacuating buildings by at least two routes.
  3. Fire generates a black, impenetrable smoke that blocks vision and stings the eyes. It is impossible to navigate through such smoke, so fire drill participants should practice evacuating buildings by at least two routes.

If you want more statistics on residential house fires click here.

Here are the final ways to ensure you are prepared for a fire disaster:

  • Develop a Family Disaster Plan.
  • If smoke alarms are not already in place, install them outside each sleeping area and on each additional level of your home in accordance with local codes. 
  • Draw a floor plan of your home; mark two fire escape routes for each room.
  • Consider escape ladders for sleeping areas on the second or third floor.
  • Burglar bars and locks that block outside window entry must be easy to open from the inside. If a key is required to open bars or locks, keep a key near each window to use for fire escape. Quick-release devices are available for security bars. If smoke or fire is blocking the main exit, you must be able to use your alternate routes quickly.
  • Select a safe outside meeting place for everyone to meet after escaping from a fire.
  • Conduct a home fire drill at least twice a year with all members of your household. 

For more tips, click here.

Stay Safe. Stay Healthy. Stay Prepared. 

Why SERVPRO of North Knoxville Should be Your #1 Choice During an Emergency

5/22/2020 (Permalink)

Green and orange circle made our of arrows with 24/7 365 in the middle We are here to help 24/7!

First things first, SERVPRO of North Knoxville prides itself on putting our customer's needs first.  We are here to help you and make tragic losses easier.  Rain or shine, night or day,  holiday or just a normal day; WE ARE HERE FOR YOU!

Emergencies rarely happen during a convenient time thus we've made ourselves available 24/7.

When you or your insurance professional calls SERVPRO of North Knoxville, our staff is prepared for whatever is required. We are a locally owned and operated company with the ability to respond to your call no matter the size! Our goal is to provide you with the quickest and most professional restoration experience. We know that emergency situations are never an enjoyable time, but we strive to get life back to normal as fast as possible! If you have any kind of loss in your home or business call us IMMEDIATELY! We are here to help!

Need Emergency Service? Call Us (865) 947-9992

How SERVPRO of North Knoxville can help during COVID-19

5/18/2020 (Permalink)

SERVPRO logo, and a virus looking backgroung "Ready for Whatever Happens"

Our Response to COVID-19

Here at SERVPRO of North Knoxville, we understand how COVID-19 has affected our community and we are working every day to provide relief to our customers. The pandemic has caused quite a bit of fear and worry among community members and you may be thinking to yourself “What can I do to keep my exposure minimal?” and “How can I be proactive in combating this virus?” You will be glad to know that SERVPRO can help you in being proactive! We have several levels of proactive cleaning services that we offer to our customers year-round that can help minimize exposure by thoroughly disinfecting businesses and homes. We follow CDC guidelines when performing these services and our employees are all highly-trained. 

Several businesses have already contacted us to perform proactive cleanings of their office spaces, restaurants, theaters, and much more. The best part is that you do not need to vacate your home or business for an extended period of time like you would if you were to have a bug fogging service performed. Our cleaning chemicals are not harmful to you, your pets, or your customers once the cleaning has been performed. This means that whether you are having a home cleaned or your restaurant, we can have you back in the structure and living your life the way you want without having to worry about hotel stays, business interruption, or harm to guests and pets. 

As an industry leader, SERVPRO has been performing services like these for years to proactively clean against everything from SARS, Swine Flu, to the Common Cold! If you or someone you know is interested in having these services performed or obtaining an estimate for these services, please don’t hesitate to give us a call today! 

Stay Safe. Stay Healthy.