Recent Posts

How To Keep Mold and Mildew Out of Your Bathroom

9/14/2021 (Permalink)

Mold growth in bathroom. Proactively managing moisture is key to preventing bathroom mildew and mold in any Knoxville, TN, home.

Your bathroom’s sinks, toilet, tub, and shower are frequently exposed to water. Because mold and mildew thrive in moist environments, this room can be a potential breeding ground for both organisms. To reduce your risk of bathroom mildew and mold, follow these tips.

1. Increase Air Circulation

Taking a hot shower can create a high humidity problem inside the room. Using bathroom fans during and after your shower can reduce the humidity level as well as condensation buildup on mirrors and other surfaces.

2. Dry Your Shower

You should wipe and dry your shower’s surface after use to eliminate pooled water and excessive moisture.

3. Routinely Clean the Shower

You can also reduce bathroom mildew by routinely cleaning your shower and tub. This includes wiping down walls and bathmats with a cleaning solution. If possible, install a washable shower curtain that you can routinely clean with your washing machine.

4. Avoid Piles of Wet Clothing

Cloth is porous and offers many hiding places for mold spores. To avoid mold and mildew growth, you should hang towels up to air dry after use and avoid piling wet clothing, towels, and washcloths in one location.

5. Use Mold-Resistant Caulking

It’s not uncommon for water to pool in the area surrounding sinks, tubs, and showers. You can waterproof these spots using mold-resistant caulking. You should also routinely inspect caulking for signs of deterioration, such as cracking and replace as necessary.

6. Address Drafty Windows

Your bathroom’s window sills are also potentially susceptible to mold and mildew growth because cold drafts around the window can produce condensation. To eliminate drafts, apply plastic film or weather stripping around the window.

A Manageable Issue

Proactively managing moisture is key to preventing bathroom mildew and mold in any Knoxville, TN, home. In the event of a burst pipe or overflowing toilet, a quick and efficient cleanup is imperative. If your bathroom sustains significant water damage, a professional cleanup and restoration crew can provide timely assistance and help ensure mold does not find hiding spots inside your saturated bathroom.

North Knoxville 24 Hour Emergency Water Damage Service

9/6/2021 (Permalink)

water damage 24 hour emergency water damage service!

SERVPRO of North Knoxville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 865-947-9992

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Knoxville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What Do Storm Warnings Really Mean?

8/13/2021 (Permalink)


Warning A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.


Red Flag

This is a fire weather program which highlights the onset of critical weather conditions

conducive to extensive wildfire occurrences.

Red Flag Warning

A term used by fire-weather forecasters to call attention to limited weather conditions of particular importance that may result in extreme burning conditions. It is issued when it is an on-going event or the fire weather forecaster has a high degree of confidence that Red Flag criteria will occur within 24 hours of issuance. Red Flag criteria occurs whenever a geographical area has been in a dry spell for a week or two, or for a shorter period , if before spring green-up or after fall color, and the National Fire Danger Rating System (NFDRS) is high to extreme and the following forecast weather parameters are forecasted to be met:

1) a sustained wind average 15 mph or greater

2) relative humidity less than or equal to 25 percent and

3) a temperature of greater than 75 degrees F.

In some states, dry lightning and unstable air are criteria. A Fire Weather Watch may be issued prior to the Red Flag Warning.

Prepare Yourself for Fire Damage

8/13/2021 (Permalink)

fire damage Prepare yourself for fire damages.

Tips from FEMA for preparing your family, home, and business from the threat of wildfires:

  • Get an emergency supply kit, which includes items like non-perishable food, water, a battery- powered or hand- crank radio, extra flashlights, and batteries. You may want to prepare a portable kit and keep it in your car.
  • Make a family emergency plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together, and what you will do in case of an emergency.
  • Protect your property from wildfires by designing and landscaping with wildfire safety in mind.
  • Learn about the emergency service plans that have been established in your area by your state and local government. In any emergency, always listen to the instructions given by local emergency management officials.
  • Ask SERVPRO of North Knoxville about starting a Disaster Recovery Plan for your business.

What You Should Do if Pipe Bursts in Your Home

8/5/2021 (Permalink)

If a pipe bursts in your home, the first thing you should do is turn off your water supply. Try to contain the damage and stop the issue from escalating any further. If you think there is a risk of electrical shock, shut off your electricity. The next thing you should do is call a plumber. And finally, while waiting for help to arrive, try to remove as much excess water as possible. Standing water can cause further damage to flooring and drywall. Also, you should ensure the area is dry and free from any moisture. Moisture can cause bacterial growth. 

If this happens in your home, call SERVPRO of North Knoxville. We will help alleviate your worries and get you back to pre loss conditions. Financing options are available. 

How To Protect Your Home During the Roof Mitigation Process

8/1/2021 (Permalink)

Roof missing from a house Severe damage to the roof due to high winds.

Roof Mitigation Process

After storm damage takes its toll on your home in Halls Crossroads, TN, high winds, hail or torrential rains are likely to have left the structure of your roof compromised. One of the first things you should think about is how to prevent further roof damage. Storm restoration experts can help you safeguard your home as one of the first steps of the mitigation process.

What Are You Protecting It From?

Storms cause harm in several ways. Your home may suffer wind damage when trees fall onto the roof or objects are hurled through windows. Heavy rains can cause leaks, and if those leaks aren't remediated in a timely manner, mold can start to grow. After a storm has damaged your home, you need to protect it from additional issues:

  • More rainwater
  • Debris
  • Animals
  • Other people

Your roof may not be the first place you think of when you imagine a breach of your home, but unwanted objects, substances and guests can sneak in wherever there is a hole.

How Do You Protect It?

Roof damage is not always a quick fix. Because the mitigation process could take a while, it is important to protect the interior of your home by covering any holes in the roof, windows, siding or skylights. Broken skylights and windows can often be covered with industrial transparent plastic. This still allows a little natural light to get through but protects your home until the glass can be replaced. If your roof is leaking, the restoration professionals will most likely use tarps to cover the holes and keep more water from getting in. Larger holes may have to be boarded up until they can be repaired.

If a storm leaves your home with roof damage, mitigation professionals may have their hands full with all the work in the area, which means your home may not get repaired as quickly as you would like. In the meantime, it's important to protect it by blocking off the damaged areas to keep more damage from occurring.

What Can You Expect From a Fire Cleanup?

7/22/2021 (Permalink)

White cabinet with smoke damage in a kitchen room. Fire and smoke damage can do a lot of harm to your home.

What Should You Expect After a Fire?

In Strawberry Plains, TN you may need to go through a fire cleanup after flames have erupted in your home. Calling a residential fire damage crew can make this process easier. However, you may still want to know what to expect before the professionals get to your house. Use this quick guide to prepare for the cleanup techniques used to mitigate fire and smoke damage.

• Assessment: You may want the cleanup to get started as quickly as possible. However, the crew will better know what to do after an initial inspection is done on your house.
• Mitigation: Soot damage isn't the only thing you have to worry about after a fire. The flames can leave your home susceptible to other types of damage. That's why many professionals will board up windows, doors and holes to ensure rain and intruders cannot affect your house. Putting tarps on the roof may also be necessary.
• Removal: The first removal that may be needed is water removal. When firefighters put out flames, they use copious amounts of water to ensure your home does not stay ablaze. Your cleanup crew may need to remove standing water and start drying out your belongings. Next, the team may remove signs of smoke damage from the surfaces in your home.
• Sanitization: An important part of smoke cleaning is the sanitizing of your belongings. Clothes, electronics and furniture may have been affected by the soot, so these items may need to get cleaned by professionals.
• Repair: Once the damaged items have been removed from your home and the other surfaces have been cleaned, the crew has to start returning things to normal. This often means repairing siding, windows, roofing, flooring and walls. Because the team wants you to feel comfortable, this may even include painting walls and installing new carpet.

Fire and smoke damage can do a lot of harm to your home. Residential cleanup crews go through a laborious process to help you get your place back to normal.

How to Prepare Yourself for Fire Disaster

7/12/2021 (Permalink)

House on fire Fire damage in a home.

Here at SERVPRO of North Knoxville, we are the ones to call if any sort of loss does occur, but we also want to provide our customers and community with resources to minimalize risks that could cause a loss.   

Steps to Prepare

The first way to prepare yourself is by knowing where to be the most cautious and aware. The 4 most common types of fires are Kitchen, Electrical, Heater, and Smoking-Related. The Federal Emergency Management Agency (FEMA) reports that in 2018 there were:

  • 192,700 cooking fires
  • 35,700 heating fires.
  • 28,600 Other unintentional, careless fires.
  • 25,700 electrical malfunction fires.

The second way to prepare yourself is to be informed about some of the awareness information about fires.

The leading cause of death in a fire is asphyxiation, by a three-to-one ratio over burns. Fire consumes the oxygen in the air while increasing the concentration of deadly carbon monoxide and other toxic gases in the atmosphere. Inhaling carbon monoxide can cause loss of consciousness or death within minutes.

1. The heat from a hostile fire exceeds anything to which a person is normally exposed. A fully developed room fire has temperatures over 1,100 degrees Fahrenheit.

2. Fire generates a black, impenetrable smoke that blocks vision and stings the eyes. It is impossible to navigate through such smoke, so fire drill participants should practice evacuating buildings by at least two routes.

3. Fire generates a black, impenetrable smoke that blocks vision and stings the eyes. It is impossible to navigate through such smoke, so fire drill participants should practice evacuating buildings by at least two routes.

If you want more statistics on residential house fires click here.

Here are the final ways to ensure you are prepared for a fire disaster:

  • Develop a Family Disaster Plan.
  • If smoke alarms are not already in place, install them outside each sleeping area and on each additional level of your home in accordance with local codes. 
  • Draw a floor plan of your home; mark two fire escape routes for each room.
  • Consider escape ladders for sleeping areas on the second or third floor.
  • Burglar bars and locks that block outside window entry must be easy to open from the inside. If a key is required to open bars or locks, keep a key near each window to use for fire escape. Quick-release devices are available for security bars. If smoke or fire is blocking the main exit, you must be able to use your alternate routes quickly.
  • Select a safe outside meeting place for everyone to meet after escaping from a fire.
  • Conduct a home fire drill at least twice a year with all members of your household. 

Tips for Repairing a Leaky Faucet

7/12/2021 (Permalink)

Leaking tap Replacing a leaking faucet is a job you can likely do on your own.

Of all the problems you could have in your home, a leaking faucet may seem pretty far down the list. At the very least, this can be an annoying issue, but if you don’t take care of it, the leak can turn into something worse and lead to flooding. Luckily, you can fix this situation without a lot of expertise.

Figure Out What Type of Faucet You Have

If you want to put an end to that maddening dripping faucet that keeps you up at night, first determine the style of faucet in your Knoxville, TN, home. Typically, you’ll find one of four kinds:

  • Compression
  • Ceramic disk
  • Cartridge
  • Ball

Take the Initial Steps

Regardless of your style of faucet, for a fixed leak, you should start by turning off the water supply to your sink. You should find a knob underneath your sink along the pipes. Turn the knob clockwise. Also, make sure you plug the drain.

Get a Replacement

When you’ve got a leaking faucet, you will most likely need to get new parts. This may require that you stop by your local hardware store to pick up an entirely new kit. Make sure you purchase a kit that has the correct type of faucet.

Remove the Old Parts

Carefully begin removing the current faucet piece by piece. You will need tools such as a screwdriver, wrench and pliers to do this. You can then try cleaning some of the seals in vinegar for a few hours, but usually, you will need to replace all the parts.

Install the New Kit

Following the instructions on the kit you have purchased, install the new unit. If you follow the steps carefully, you shouldn’t have much of a problem doing this. Once you’ve installed it, turn the water on slowly. If you notice any further leaks, turn the water off, and revisit the installation steps.

Replacing a leaking faucet is a job you can likely do on your own. Don’t put it off, though, or the leak could lead to water damage. You would then need to call a restoration specialist to help with the cleanup.

Are Storm Damage and Flooding the Same?

7/12/2021 (Permalink)

Entrance of a building flooded Flooded building in Mascot, TN

Storm Damage vs Flood Damage

Torrential rain, golf ball sized hail and high winds invade your business in Mascot, TN. These events cause water damage inside your property. There is flooding on the ground floor, so is this considered flood damage? Or is it storm damage because the storm caused the flooding? You are not alone if you find this confusing. Read below to understand the difference between the two.

Flood Damage

To an insurance company, there is a clear-cut difference between water damage caused by a flood and water damage caused by a storm. If you have flood insurance for your property, the following indicates that it will likely cover the damage:

  • Your business and at least one other property (or two or more acres) are normally dry but are suddenly and temporarily flooded.
  • A natural source causes the floodwaters, such as a hurricane storm surge or mudflow. Any other sudden accumulation of water rising up into your commercial property is considered a flood, including heavy rainfall that saturates and seeps up from the ground into homes or businesses.

Storm Damage

Storms cause a myriad of problems, not limited to water and wind damage. The following are common types of commercial problems caused by a storm:

  • Heavy winds, rain, or hail may crack or stress the windows, foundation, or roofing material, leading to water getting in. When the water damage is caused by falling rain that does not rise up from the ground into your property, it is considered caused by the storm even if the result is floodwater inside your business.
  • The damage from winds, rain or other events only impact your business, not necessarily the surrounding areas.

Whether storm damage or flood damage ravages your commercial property in Mascot, TN, storm and water restoration specialists are your first line of defense. Depending on the cause of damage and your specific policy, your commercial insurance may or may not provide coverage.