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Tips for Efficient Fire Restoration

5/4/2021 (Permalink)

ceiling collapsed after fire damage in a building Major fire damage to a building in Hallbrook, TN.

Tips For Handling Fire Damage To Your Building

A fire does more than damage your building. It interrupts your business and can even affect your revenue. It is in your best interest to get everything back to normal as soon as possible. Here are some tips for handling fire damage to your building in Hallbrook, TN, efficiently.

Hire One Company
Your first call after the fire is out should be to a reliable fire mitigation company. The certified technicians in charge of your repairs can arrive within hours of your call to assess the damage and inform you of the steps of the cleanup process:

  • Water extraction
  • Material removal
  • Surface drying
  • Disinfection
  • Restoration

Many business owners will hire a different team to handle the rebuilding process, but the whole job goes much more smoothly if you choose one company that specializes in both mitigation and restoration. It streamlines the process and simplifies communication when the same technicians handle the job from start to finish. Restoring your building after the fire damage is gone is easier when builders have full access to information about what needs to be replaced.

Contact Your Insurance Provider
As soon as you know the extent of the damage that needs repair, you must call your insurance company to start the claims process. An insurance adjuster will be sent to walk through the building and take note of the state it is in. If you have any pictures or video of the affected area soon after the fire was extinguished, this documentation may be helpful, particularly if mitigation is already underway by the time the adjuster arrives. Another benefit of choosing the same company to handle both mitigation and restoration is that you can present one estimate that details all the costs that your policy is likely to cover with your claim.
When your building burns, it's important to mitigate the fire damage and restore your building as soon as possible. Hiring one team for the whole process is the best way to get it done quickly.

Things to Consider if Your Commercial Business Experiences Fire Damages

4/30/2021 (Permalink)

A fire in your commercial business can be catastrophic. Here are some steps to keep in mind in the event of a fire:

  • Activate the building alarm and contact 911
  • If a minor fire appears controllable, immediately direct someone in the area to notify a supervisor. Then promptly direct the charge of the fire extinguisher toward the base of the flame and sweep the extinguisher around the burning area
  • On large fires that do not appear controllable, immediately activate the building alarm and direct someone to contact a supervisor. Close all doors while exiting the building to reduce oxygen and slow the spread of the fire. Do NOT lock the doors as this will prevent access by fire or emergency rescue crews
  • Assist in the evacuation of the building. Smoke is the greatest danger in a fire, so be prepared to stay near the floor to avoid smoke
  • During the evacuation, and once outside, move to the area designated as your building's assembly area. Keep streets and walkways clear for emergency vehicles and crews

Following these steps may reduce the impact of a fire and keep your employees safe. Financing is available!

What to Do When Storms Strike

4/20/2021 (Permalink)

There are so many situations that business owners face on a daily basis that sometimes things can be overlooked. One of these situations can be how to respond to severe weather in your area. Severe weather can strike any time in the Knoxville area. Here are some things to know:

TORNADO/THUNDERSTORM/WIND "WATCH" - Indicates that atmospheric conditions are such that these weather conditions may develop.

TORNADO/THUNDERSTORM/WIND "WARNING" - Indicates that these severe weather conditions have been spotted or identified on radar.

Hazardous weather conditions can develop in seconds and may not allow for formal means of communication. In the event that an employee feels that weather is immediately threatening they should consider the following actions:

TAKE COVER! Instruct employees and others in the immediate area to find a wall near the interior of the building away from windows and exterior doors. Individuals should curl into the fetal position near the wall, place their hands over their head and remain in that position until the severe weather passes. If outdoors with no shelter available, lie flat in a nearby ditch and shield head with arms.

Communicating with your employees about procedures for severe weather will help to keep everyone safe.

How Are Odors Removed After Flooding?

4/20/2021 (Permalink)

vehicles parked in front of a building You need a restoration company to remediate the damage caused by floodwaters.

How Are Odors Removed After Flooding?

After a flood strikes a business or your commercial building, it leaves a disaster in its wake. Not only does the moisture encourage explosive black mold growth, but a toxic residue is also often left coating everything the floodwaters touched. It’s why buildings smell so awful afterward.
Usually, you’ll need a top restoration expert to inspect and remediate the damage caused by floodwater. They have access to custom sanitizers and equipment to remove toxins, mold and odors. They use a range of methods to get the best results, including

  • Abrasive cleaning
  • Dry cleaning
  • Foam cleaning
  • Immersion cleaning

What Causes the Odors?

Probably the most noticeable smell is the strong musty odor. This is from mold growth, which loves the inside of buildings. Drywall and wood provide food for the mold, while the mold spores are always all around us. All it needs to grow is excessive humidity.
Floods also frequently leave a toxic sludge covering everything. Items such as ceramic tile and other non-porous surfaces can often be cleaned with a spray and wipe using ordinary sanitizers, but porous items will absorb the water and residue. During a flood, it’s normal to have sewage loss mix in with the flood water which gets everywhere. It’s also responsible for some of the worst odors.

Can Odors Be Removed or Do You Have to Replace Everything?

Using proprietary cleaning agents, restoration experts often can save items instead of replacing them. This not only saves money, it often can save irreplaceable items. SERVPRO leaves your commercial building “Like it never even happened.”
To facilitate the odor removal process, they’ll bring in large-volume air movers and clean everything that was touched by the flood. they can often save essential paperwork and documents, too, using very advanced methods such as freeze-drying and vacuum thermal drying. Future mold growth will also be inhibited by the moisture removal process.
The key is to get reopened as quickly as possible for your business to survive. Your Corryton, TN, restoration technicians are trained to expedite service for commercial customers.
Odor removal is usually easy and quick for professional restorers. The sooner they start, the more effective it’ll be.

3 Things You Should Know About Black Water

3/22/2021 (Permalink)

stair of a House fully flooded during the flooding of the river Flooded home due to severe storm.

What To Do If You Find Black Water In Your Home

If you have experienced a plumbing backup or a flood in Knoxville, TN, then it is possible your home has been damaged by black water. Because it is highly contaminated, this type of water should be treated a bit differently from others. The following information may be helpful if you find yourself in this situation.

1. What is Black Water?
Also known as category 3 water, this water carries large amounts of contaminants from sewage and human waste to mud and debris. Because of this, it can easily spread bacteria throughout your home. If there are mold spores present in the water, it can also result in a large infestation in the building.

2. Where Does It Come From?
This water can come from multiple sources. A common one is flooding, whether from a storm or rising levels in a nearby body of water. Plumbing and sewage problems resulting in flooding toilets or showers may also bring this type of water into your home. If category 1 or 2 water is not removed quickly, it may also become category 3 over time.

3. How Should You Remove It?
Because of the large amounts of contamination, this water should only be removed by a trained professional. Water and sewage cleanup can be done by a water damage remediation company. With their training and necessary equipment, these professionals are able to perform water removal quickly and safely. After this, any damaged areas of the house should be cleaned thoroughly. Affected items should be cleaned if possible or thrown away.
If your house has been damaged by black water, you should take steps to have it removed as soon as possible. It can bring mold, bacteria and sewage into your home. Water removal and repairs should be done by professionals who have been trained to handle contaminated water. They will be able to return your home to its previous condition.

How To Prevent Grill Fires

3/22/2021 (Permalink)

Cleaning a grill at a summer barbecue party. Clean your grill frequently to avoid a fire in your home.

Prevent A Barbeque Fire

Grilling is a fun activity that brings families and friends together to enjoy great food and time outside. If you aren't careful, however, a grill fire may occur, potentially causing injuries and smoke damage. Here's how you can prevent a barbeque fire.

Know-How To Put Out a Fire
Knowing how to put a fire out and having the right supplies on hand is just as important as preventing fires. Here are some tips:

  • If the propane tank is on fire, get as far away as you can and call the fire department.
  • Cut off oxygen by closing the grill's lid.
  • Turn the grill off if possible.
  • If the fire does not stop, spray it with a fire extinguisher or cover it in baking soda to cut off the oxygen.

After the fire is extinguished, call a fire damage repair service in Mascot, TN, to repair any damage that might have affected nearby buildings.

Choose a Safe Location
To prevent fires from spreading to your home, operate the grill at a safe distance away from the building. Avoid grilling on a balcony, patio, deck or other areas that are close to your house. Instead, position the grill in a clear area of your yard.

Clean the Grill Frequently
Burnt remnants on the grill can catch fire easily. After you are done grilling, allow the grill to fully cool and then thoroughly clean it. Always check that it is clean before turning it on.

Trim the Fat
While some fat on your meat is a good thing, excess fat can be a fire hazard. These fatty areas catch fire easily, causing flare-ups that can turn into a fire if you aren't careful. Trimming away excess fat can help reduce this risk. You can also keep a spray bottle of water near the grill to put out small flare-ups, but never pour large amounts of water onto a grill fire.
It's easy to prevent grill fires by grilling far from the building, cleaning the grill frequently and trimming excess fat. You should also know how to put out a barbeque fire in case one occurs.

Cooking Safety Tips for Thanksgiving

11/20/2020 (Permalink)

Turkey in cooking dish Happy Holidays! Call SERVPRO of North Knoxville, we are open 24/7, 365!

Cooking Safety in Knoxville TN

Cooking caused almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths in 2014-2018. Here at SERVPRO of North Knoxville we know that the kitchen is the heart of the home, especially at Thanksgiving. Kids love to be involved in holiday preparations. Safety in the kitchen is important, especially on Thanksgiving Day when there is a lot of activity and people at home. Cooking brings family and friends together, provides an outlet for creativity and can be relaxing. But did you know that cooking fires are the number one cause of home fires and home injuries? By following a few safety tips provided by  National Fire Prevention Association (NFPA) you can prevent these fires.

Cook with Caution

  1. Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop. 
  2. Stay in the kitchen while you are frying, boiling, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove. 
  3. If you are simmering, baking, or roasting food, check it regularly, remain in the home while food is cooking, and use a timer to remind you that you are cooking.
  4. Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stovetop.

If you decide to fight a small cooking fire...

  • On the stovetop, smother the flames by sliding a lid over the pan and turning off the burner. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

If you have doubt about fighting the fire...

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number from outside the home.

Happy Holidays from our Team to your family!

Fire Extinguisher Safety

6/11/2020 (Permalink)

SERVPRO of North Knoxville will make it "Like it never even happened."

Fire Extinguisher Safety

A portable fire extinguisher can save lives and property by putting out a small fire or containing it until the fire department arrives, but portable extinguishers have limitations. Because fire grows and spreads so rapidly, the #1 priority for residents is to get out safely. Here is what you need to know about choosing and using fire extinguishers

Remember to Check Your Fire Extinguisher for:

  • Easy access in an emergency- be sure nothing is blocking or limiting your ability to reach it.
  • The recommended pressure level- many extinguishers have gauges that show when pressure is too high or too low.
  • Working parts- make sure the can, hoses, and nozzles aren’t damaged, dented, or rusted.
  • Cleanliness- remove any dust, oil, or grease that might be on the outside of the extinguisher.
  • Guidelines and instructions- some extinguishers need to be shaken monthly, others need to be pressure tested every few years.

How to Use a Fire Extinguisher

When operating a fire extinguisher, tell remember the word PASS.

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

To learn how to dispose of a fire extinguisher click here!

SERVPRO of North Knoxville is the one to call if you have a fire loss!  We want to assist you to make it "Like it never even happened."

My Dishwasher has Overflowed, Who do I Call?

6/8/2020 (Permalink)

When a loss occurs call SERVPRO of North Knoxville! Ready 24/7/365

SERVPRO Technicians Handle Water Cleanup in Homes

Dishwasher overflows can be both sudden and overwhelming for homeowners to tackle. All it takes is a cracked or loose gasket to pour water all over your kitchen floors. Without fast action, this moisture can affect kitchen tile grout, saturate subfloors, and potentially create a thriving environment for mold.

If a dishwasher does end up leaking there may be more damage than meets the eye but on the bright side of a dark situation, SERVPRO technicians are a phone call away from extracting water, drying spaces, and removing odors at any time of the night or day, including holidays and weekends.

How Does SERVPRO Detect Water Damage?

SERVPRO’s moisture measurement tools are varied and sophisticated. Measuring water in and on surfaces is necessary for a variety of mitigation tasks, including:

  •   Formulating a plan for structural drying.
  •   Calculating placement of air movers and dehumidifiers.
  •   Evaluating surfaces during structure and contents drying.
  •   Inspecting surfaces after drying has finished ensures that drying goals have been achieved.

A scientific approach to cleanup during every step of the process is necessary for adhering to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards while minimizing potential property losses for homeowners.

How SERVPRO Restores Structures in Your Kitchen

Different surfaces require different treatments to ensure thorough water removal. Drywall and cabinetry may require small holes to facilitate drying inside cavities. Carpeting outside of your kitchen can undergo thorough extraction with rovers, rubber suction pads, or extraction wands.

Technicians can even address hard-to-reach areas like saturated subfloors and leaks behind your dishwasher or cabinetry with portable extraction modalities and EPA-registered antimicrobials. Kitchen tiles may require specialized grout cleaners to remove staining from water damage.

SERVPRO of North Knoxville provides mitigation services that are Faster to Any Size Disaster. You can call (865) 947-9992 to have a team at your home within hours.

Certified: SERVPRO Cleaned in Knoxville Tennessee

6/3/2020 (Permalink)

Keep your business clean, and keep your employees and customers healthy. Get Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned in Knoxville Tennessee

Getting back to business relies on getting your customers back through your doors.  And that will only happen if they feel safe and secure in your business’s space.  The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing cleanliness as a top priority.  Are you ready to not only keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleaning for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning.   This is proactive viral pathogen cleaning.  As the #1 choice in cleanup and restoration, SERVPRO of North Knoxville wants to provide our customers with a higher standard of cleaning, so that your business will be Certified: SERVPRO Cleaned.

SERVPRO of North Knoxville will provide you with a unique program centered around the 3 C’s

  • Consult- A tailored cleaning program to meet your needs
  • Clean- Proactive and COVID-19 Emergency Response Cleaning Program
  • Certify-  A commitment to clean for your employees and consumers

Click here to learn more about this program.  If you are interested in this program call our office at (865) 947- 9992

Stay Safe. Stay Healthy. Get Certified: SERVPRO Cleaned