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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Proper way to use a fire extinguisher

12/13/2018 (Permalink)

A lot of people this time of year have a real Christmas tree. Keeping it well watered and away from heat sources are the best ways to prevent a tree fire. But, just in case, keep a fire extinguisher on hand in case the worse happens. Here are a few tips:

Fire Prevention Association suggests remembering the word PASS:

-Pull the pin. Hold the nozzle pointing away from you and release
the locking mechanism.

-Aim low. Point the extinguisher at the base of the fire.

- Squeeze the lever slowly and evenly.

- Sweep the nozzle from side-to-side.

Read the instructions on the fire extinguisher and become familiar
with them before a fire breaks out.

In the unfortunate event that you do have a fire incident, make sure to call SERVPRO of North Knoxville for your restoration needs. We are available 24/7 at 865.947.9992!

Steps to take in the event of a fire

12/13/2018 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems.
Ceilings, walls, woodwork, carpeting, and floors will often need a thorough
professional cleaning. If your home or business suffers a fire, it is important to take some appropriate steps. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery, and carpet traffic areas.

If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON'T:

Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® of North Knoxville.

Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.

Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.

If the ceiling is wet, do not turn on ceiling fans.

These are just a few tips to follow until SERVPRO of North Knoxville arrives. We are your trusted fire cleanup and restoration company. We are 24/7 and you can reach us at 865.947.9992!

Turkey Deep Frying Tips

12/13/2018 (Permalink)

Although Thanksgiving has passed, many people feast on turkey again for Christmas. A popular method for cooking turkey is to deep fry it. But deep frying a turkey can be risky if you are unprepared. Here are a few tips to ensure a safe turkey frying experience:

1. Choose a Safe Location

To drastically decrease the likelihood of a fire in your property, set your deep fryer on level ground a safe distance away from your house, garage and shed. Avoid using the fryer on wooden decks, near piles of wood or under trees. A safe bet for a location is the center of your driveway with no cars present.

2. Completely Thaw Your Turkey

Water and oil do not mix. Make sure your turkey is completely thawed before you bring it anywhere near the fryer. Otherwise, when the ice hits the hot oil, it could cause the oil to rapidly boil over, causing a large and quick-spreading fire.

3. Keep a Fire Extinguisher Nearby

Because of the potential for fire, you will want to have a fire extinguisher within arm’s reach at all times. Fires can start and spread quickly, and you will not have time to run inside to retrieve one.

4. Do Not Overfill the Oil

A good way to know how much oil you will need is to place the turkey in a cold and empty fryer, then fill the fryer with water. Remove the turkey and note the water line. The oil should be filled no higher than that line to ensure that it does not spill over when you add the turkey.

5. Place Turkey in the Oil Slowly

Be careful handling the turkey, which will likely be slippery. If you slip and accidentally drop the turkey in the oil too quickly, the oil could overflow or splash, burning you and creating greater potential for fire. Lower the bird in slowly and gently.

6. Wear Safety Gear

Hot oil has a tendency to splatter, causing burns, blisters and ruined clothing. Make sure you wear goggles, gloves and an apron, and do not stand closer to the fryer than you need to.

7. Use a Thermometer

A thermometer is a great tool to use throughout the entire cooking process. Make sure the oil is hot enough before you begin, but watch that it does not become too hot. Cook the turkey only until it reaches the correct temperature then remove it and turn off the fryer immediately.

8. Never Leave the Fryer Unattended

Under no circumstances should you ever leave the fryer unattended. Bring everything you need outside before you begin cooking and ask someone else to retrieve anything you forgot. Fires can start in an instant and you will need to be there to act quickly.

In Case of a Fire

Immediately call 911. Once the fire is out, reach out to SERVPRO of North Knoxville at 865.947.9992. We are your trusted 24/7 fire restoration and cleanup company. We'll be onsite to make it like it never even happened!

Nifty method to get wax out of your carpet

12/13/2018 (Permalink)

The Holiday season is here and many people celebrate by lighting candles. With the lights down low, candles can add a certain ambiance and soothing effect to any room. But sometimes candle wax can get on your carpet. SERVPRO of North Knoxville recently helped out a local funeral chapel get candle wax out of their carpet. Here's how we did it.

-Go to your local grocery store for some paper bags. Cut the bags so that you can use single sides.

-Get an iron. You want to put the iron on high heat the steam function turned OFF.

-Place the bag over the wax spill. Using the top half of the iron, place it on the bag and begin to gently pull the bag. You should see the wax begin to transfer to the bag. It may take a few bags, but continue this method until you have removed all of the wax.

When we were finished it was "Like it never even happened." At SERVPRO of North Knoxville, no job is too big and no job is too small. We are here to help in any way that you may need us. Call us at 865.947.9992.

Winterizing your commercial building

12/5/2018 (Permalink)

Here are some tips for getting your commercial building ready for the winter months:

Inspect Heating Systems

Maintaining your heating system should be a top priority as the weather cools, obviously. Inspect the system regularly, and create a written plan to outline what maintenance tasks should be addressed daily, weekly, monthly and annually. This way, you have a schedule in place to keep  

Furnaces and rooftop units also should be examined. Repair cracks in heat exchangers to avoid the risk of leaking poisonous carbon dioxide into your building. Consider replacing furnaces older than 10 years, as the efficiency ratings for newer equipment can exceed that of older equipment by 40 percent or more.

Calibrate Thermostats / Reduce Set Points

Your building’s thermostats present opportunities for energy savings. Don't let them intimidate you! First, calibrate thermostats, which will structure your heating systems to operate more efficiently. Additionally, consider lowering the heating set point in your building a few degrees. Studies show utility costs drop by an average of one percent for every degree lowered. Just don't make it so cool that employees bring in a truckload of space heaters, which can inflate energy costs. 

Change Air Filters

Change air filters in your system. Dirty air filters slow down air flow, making your system work harder, which leads to increased energy use and shortened equipment life cycles. More seriously, dirty filters also can have a negative impact on your building’s indoor air quality and, in turn, its occupants. Replace filters based upon the procedure and frequency guidelines of the filter and HVAC manufacturer. 

Why SERVPRO of North Knoxville is your key to cleaner air

11/30/2018 (Permalink)

As the weather cools, people will spend more time indoors. Do you have family coming to visit for the Holidays? SERVPRO of North Knoxville can get your HVAC system ready with a good cleaning. According to the National Air Duct Cleaning Association (NADCA):

"Our health is affected by the air we breathe. In recent years, as Americans have become more health conscious, increased attention has been focused on the quality of air in the indoor environment.

Research indicates that people spend approximately 90 percent of their time indoors. Thus, for many people, the risks to health may be greater due to exposure to air pollution indoors than outdoors.

Remember, the HVAC mechanical system is the lungs of the building."

So call SERVPRO of North Knoxville at 865-947-9992 to schedule an inspection of the cleanliness of your HVAC system.

Tips for Charitable Donations

11/28/2018 (Permalink)

With holiday season in full effect, giving back is one of the most important things to do. Whether you are donating to help the homeless, help underprivileged children, or a local pet shelter, you can kill two birds with one stone. In return for your generosity, you can use the donation as a tax deduction. Here are a few tips when you go to fill your business tax return:

  • Itemize- in some cases it is more beneficial to itemize, rather than use the standard deduction
  • Choose carefully when to make a donation- ensure the place you are donating to is qualified
  • Get a receipt- a receipt for everything gives proof for the IRS.
  • Payroll deductions- do not overlook payroll deductions. 
  • You cannot deduct time
  • You can deduct expenses related to volunteering
  • Document the value of any gift given to a charitable entity
  • Remember there are limits to deductions
  • Calendar- remember that everything has to be done before December 31st of the filing year.

The Holiday Season is about giving and in order to give the most, business owners need to be able to catch some tax breaks. Using a few of these helpful tips, will allow you to u=ensure your business gets the maximum amount of tax breaks. Happy Holiday from SERVPRO of North Knoxville!

Tips on how to Gain New Clients

11/14/2018 (Permalink)

In this business, it is difficult to gain new clients because the last thing people want to think about is a disaster striking in their life. We have to ensure that our name is out there so if something does happen, people know who to call. Word of mouth is a great way to gain new clients. People want to know that they are going to be taken care of and that all of their worries will be alleviated. Excellent customer service skills will set us apart from the competition. Here are a few tips on things we can do to have excellent customer service skills:

  • actively listen to clients
  • show empathy
  • take action
  • ensure them that they can trust us
  • give the client progress updates as often as possible
  • always be sure to thank clients 
  • give clients a call 3-6 months later to ensure they are still satisfied and let them know about current specials

All of these tips will help us stand out above the competition. People do not want to have to call us, but we can ensure that they have exceptional service that turns their negative into a positive. 

SERVPPRO of North Knoxville's Commitment

11/14/2018 (Permalink)

At SERVPRO of North Knoxville our vision is to be the premier mitigation and restoration service provider and the flagship SERVPRO franchise in the greater Knoxville area and the state of Tennessee. We will offer our customers world-class service, sensitivity to their needs, respect for their property, intelligent solutions to their disaster restoration problems and an enhanced customer experience.

Based on our 18 years of experience, we have the experience and knowledge to handle your restoration project. But we also go beyond just fire and water restoration and clean up. We do duct cleaning, carpet cleaning, and mold mitigation. Many apartment complexes in this area use our services to maintain and prepare their units. 

SERVPRO of North Knoxville is here to serve you and all of your needs.

Water Damage Do's and Don'ts

11/12/2018 (Permalink)

Busted pipe? Leaking water tank? Here are some tips to do and not to do if you experience these issues.

Do:

  • Remove as much water as possible by mopping
  • Remove and set wet upholstery to dry
  • Wipe any excess water from furniture and remove any table top items
  • Place a foil barrier or wood blocks between furniture legs and wet carpeting
  • Turn on A/C to ensure drying in summer
  • Remove any rugs and set them out to dry
  • Place any luggage in sunlight to dry
  • Gather any loose items on the floor

Don't:

  • Leave any wet fabrics in place and try to place items where they will quickly dry
  • Leave magazines, books, or any colored items on wet floor surfaces
  • Use your vacuum to remove excess water
  • Use any appliances while standing on wet floors
  • Turn on ceiling fixtures if ceiling is wet
  • Go into rooms the ceiling is sagging from water damage

Be sure to contact SERVPRO of North Knoxville if you experience any water damage. Financing options are available. 

Pipe Bursts

11/12/2018 (Permalink)

What to do if a pipe bursts in your home

If a pipe bursts in your home, the first thing you should do is turn off your water supply. Try to contain the damage and stop the issue from escalating any further. If you think there is a risk of electrical shock, shut off your electricity. The next thing you should do is call a plumber. And finally, while waiting for help to arrive, try to remove as much excess water as possible. Standing water can cause further damage to flooring and drywall. Also, you should ensure the area is dry and free from any moisture. Moisture can cause bacterial growth. 

If this happens in your home, give SERVPRO of North Knoxville a call. We will help alleviate your worries and get you back to preloss conditions. Financing options are available. 

Christmas Trees

11/12/2018 (Permalink)

Fire Damage Christmas Trees Beautiful Natural Christmas Tree

Holiday season is approaching and who doesn't love the look of a real Christmas tree. Choosing your own tree, cutting it down, and taking it home is a great holiday tradition to start with your family. Live trees really seem to put people in the Christmas spirit and make your house smell amazing! If they are not properly cared for, your Christmas spirit could potentially go up in flames! Here are a few tips for this holiday season:

  • Choose a tree that has been freshly cut and has green needles
  • Water your tree DAILY to keep it from drying out
  • Only use flame retardant lights and decorations
  • Ensure there are no frayed wires on holiday lights
  • Do not connect more than 3 strands of mini string light sets
  • Keep your tree at least 3 feet away from ANY heat source
  • Do not block exits with your tree
  • Always unplug lights before leaving the house and before bed
  • Get rid of the tree when needles start turning brown or stop turning the lights on. This means that your tree is drying out
  • Be sure to check that smoke alarms are working properly and that your family knows what to do in case of a fire

While live trees are beautiful, they can be fire hazards. Be sure to take preventative measures, be aware, and be prepared this holiday season to keep your family safe! 

How To Prevent Growth

11/12/2018 (Permalink)

Mold Remediation How To Prevent Growth Mold Growth

Spores spread very easily and very quickly. They cannot be completely eradicated even after remediation. Growth can be present ANYWHERE: on carpet, clothing, food, paper, and even places you cannot see. Some commonly effected places are drywall, framing, and in ceiling tiles. Not only is the problem costly and difficult to fix, it can become hazardous to your health. You can develop allergies and even breathing problems from the growth.

Concerned about growth in your home? The best way to prevent growth is moisture control. Here are a few tips on how to control moisture in your home:

  • Identify problem areas within your home and correct them
  • Dry any wet areas IMEDIATELY
  • Prevent moisture with proper ventilation
  • Equip your home with mold resistant products
  • Direct rainwater away from your home
  • Clean roof gutters

Not every growth issue can be foreseen, but there are preventative measures you can take to lessen your chances of this affecting your life. If you suspect a leak or possible growth, give SERVPRO of North Knoxville a call. We will be more than happy to come out and investigate the issue for you!

Emergency Readiness Plan

11/9/2018 (Permalink)

What is an emergency readiness plan and why should your business have one? An emergency readiness plan is standards to facilitate and organize employees' actions during workplace emergencies. It is required bu OSHA to have these safety plans worked out and for employees to know where to find them. The plans cover  the following:

  • Procedures for reporting emergencies
  • Procedures for each type of evacuation and the route to be taken
  • Procedures to account for all employees after evacuation
  • Procedures to be followed by employees attempting to rescue others
  • The name, job title, and contact information of people who need to be aware of these emergency situations

If you have fewer than 10 employees within your company, the plan does not need to be written out. However, expectations and guidelines should be clear so that everybody knows what to do, where to go, and who to contact. Having an ERP boosts your company's capability to recover from financial losses including damages to equipment. If all employees know what action to take, they should be able to assist in assuring that the damage does not spread. Delegating different duties to employees shows them that your trust them in these situations. It takes the entire team ti guarantee that everybody is safe. Empowering employees to play a vital role unifies the company as a whole. 

All employees should know where to find the plan of action and practice different scenarios. These plans are not useful if you do not practice them. The last thing you are going to do if the building is on fire is look up protocol. Practicing different procedures sharpens your skills and ensures you are ready for anything. The more you know about your companies procedures, the more successful you will be in an emergency situation. 

Fall Tips for Preparing Your Home

11/6/2018 (Permalink)

It is that time of year again! Although not every disaster is preventable, there are some things that can be foreseen. There are many preventative measures we can take to help protect our homes. Regularly cleaning the gutters and downspouts can prevent leaves from building up and blocking off pathways for rain water to travel. Another great option is to install gutter guards to prevent leaves from entering in to the gutters from the beginning. Either inspect your roof or have a professional do it for you. Replacing cracked or buckling shingles could potentially save you thousands of dollars in the long run. Be sure to check around chimneys, skylights, and pipes to ensure there are no gaps. If water gets in the gaps it could cause serious damage, so using a roof sealer would guarantee that your roof is water proof. Use a screw driver to check the trim around windows, doors, railings, and decks. Caulking any homes and replacing any weak wood is a great preventative measure. As the temperatures drop, it is important to prevent pipes from freezing. Be sure that all of the water is out of hoses and that the water valve has been shut off, to ensure that the pipes do not burst. If you live in a manufactured home, check that all skirting are secured properly and that your pipes have been covered in heat tape. If you know temperatures are going to be very low, leave the water running. A small, steady stream of water running out of your faucets will help keep your pipes from freezing. Disasters can strike at any time and happen to anyone. Small, preventative measures can be taken to lessen the probability of certain things happening to your home. 

Preparing for a storm

9/26/2018 (Permalink)

With Hurricane Florence hitting the Carolinas recently, it brings to mind some of the things that we can do to prepare for a moderate to massive storm.

No matter where you live, you'll encounter storms. Most of the time these are routine, but some cause serious and dangerous problems. Here are tips for preparing for storms, and weathering them safely.
  • Always keep a battery-powered radio in your home so that you can tune to radio stations if you lose electricity. Check or change the batteries frequently.

  • Keep a flashlight in an easily accessible spot on every floor of your home. Check the batteries monthly, and replace them as needed.

  • Keep a supply of candles on hand for power failures.

  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for those lights connected to automatic timers.

  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesive to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab.

  • A lightning-protection system should offer an easy, direct path for the bolt to follow into the ground and thus prevent injury or damage. Grounding rods (at least two for a house) should be placed at opposite corners of the house.

  • Don't go out during a hurricane unless you have to; however, if flooding threatens, seek high ground, and follow the instructions of civil defense personnel.

  • When a major storm is imminent, close shutters, board windows, or tape the inside of larger panes with an "X" along the full length of their diagonals. Even a light material like masking tape may give the glass the extra margin of strength it needs to resist cracking.

If you do suffer storm damage, call on SERVPRO of North Knoxville at 865-947-9992.

Home Emergency Tips for a Water Loss

9/21/2018 (Permalink)

No one plans on having a water emergency, but when you do, here on some helpful tips.

Do:

-Wipe excess water from wood furniture after removal of lamps and table top items.

-Remove and prop wet upholstery and pillow cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Turn air conditioning on for maximum drying in the summer.

-Remove Oriental rugs or other colored rugs from wall-to-wall carpeting.

DO NOT:

-Use your household vacuum to remove water.

-Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.

When you have a water emergency, call SERVPRO of North Knoxville. We are 24 hour emergency responders.

Local grocery store suffers massive loss

9/21/2018 (Permalink)

Commercial Local grocery store suffers massive loss This picture shows only part of the muddy mess left behind after the water loss.

Recently, an 80,000 square foot grocery store suffered a massive water emergency. The building was repurposed from being a Big-Box retailer into a grocery store in 2009. During renovations, new utilities were required and an unused 8 inch water line was capped and left in place. That unused water line, which runs underneath the building, suffered a catastrophic failure on the morning of February 12, 2018. Water then began flowing, under high pressure, through the expansion joints in the floor and into all areas of the store. After the local utility authority was able to secure the water, more than an inch of muddy water was left covering most of the store. This included the sales floor, stock rooms, freezers, and prep areas.

SERVPRO of North Knoxville responded to the scene shortly after the incident and immediately began to mitigate the damages and help get the store back open for business.

Spring Safety Facts and Myths

4/6/2018 (Permalink)

  • If it is not raining, then there is no danger from lightning.--- This is a myth! Lightning often strikes outside of heavy rain and may occur as far as ten miles away from rainfall. This is especially true in the western United States where thunderstorms sometimes produce very little rain.
  • The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning.--- This is also a myth! Rubber-soled shoes and rubber tires provide no protection from lightning. The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard.--- This is a fact!

Let SERVPRO of North Knoxville Help You Prepare Your Home To Sell

3/22/2018 (Permalink)

Home selling season is upon us here in Knoxville. When selling a home, you want to make sure that you have your home fully prepared to be listed on the market. Presentation is everything, and the impression of musty or moldy odors can negatively impact the asking price of any home. SERVPRO of North Knoxville will inspect a property- including crawl spaces- to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors. This will give buyers and sellers peace of mind and allow sellers to receive top dollar for their home. Before you risk your buyer’s health or the opportunity to close the sale of the property, call your local cleanup and restoration professionals, SERVPRO of North Knoxville, at 865-947-9992.

Weather Alerts

3/22/2018 (Permalink)

BASIC WEATHER TERMS:

Warning A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.

FIRE ALERTS:

Red Flag

This is a fire weather program which highlights the onset of critical weather conditions

conducive to extensive wildfire occurrences.

Red Flag Warning

A term used by fire-weather forecasters to call attention to limited weather conditions of particular importance that may result in extreme burning conditions. It is issued when it is an on-going event or the fire weather forecaster has a high degree of confidence that Red Flag criteria will occur within 24 hours of issuance. Red Flag criteria occurs whenever a geographical area has been in a dry spell for a week or two, or for a shorter period , if before spring green-up or after fall color, and the National Fire Danger Rating System (NFDRS) is high to extreme and the following forecast weather parameters are forecasted to be met:

1) a sustained wind average 15 mph or greater

2) relative humidity less than or equal to 25 percent and

3) a temperature of greater than 75 degrees F.

In some states, dry lightning and unstable air are criteria. A Fire Weather Watch may be issued prior to the Red Flag Warning.

Proper use of smoke alarms

3/22/2018 (Permalink)

SMOKE ALARMS ARE A KEY PART

of a home fire escape plan. When there is

a fire, smoke spreads fast. Working smoke

alarms give you early warning so you can

get outside quickly.

SAFETY TIPS

  • Install smoke alarms inside and outside each bedroom and sleeping area. Install alarms on every level of the home. Install alarms in the basement.
  • Large homes may need extra smoke alarms.
  • It is best to use interconnected smoke alarms.

When one smoke alarm sounds they all sound.

  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires.

Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.

Large Desiccant Dehumidifier

3/22/2018 (Permalink)

SERVPRO of North Knoxville 

Proudly announcing a new way of drying and reducing humidity for the perfect climate control in water disasters, SERVPRO® of North Knoxville is the only company in East Tennessee to own a 950K CDH-138-RL Large Loss Electric Desiccant.  Meeting the demands of larger residential and commercial water restoration jobs with a large-capacity mobile dehumidifier from ARID-Dry™, SERVPRO® of North Knoxville professionals can work more efficiently and with faster time-response.   These skid- and trailer-mounted units are perfectly manufactured for the most proper and substantial vapor pressure reduction and active temperature control management.

What is a Dehumidifier?
The most basic explanation is that a desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.  Bottom line: it is perhaps the most effective method available of controlling humidity and/or removing moisture from structural materials, hardwood flooring, and providing structural preparation prior to applying coatings. 

Trust SERVPRO of North Knoxville

3/22/2018 (Permalink)

Your home is truly a reflection of you, your tastes and your personality. Suffering damage to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique- in how it started, the emotions you experienced, and the extent of the damage.

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO of North Knoxville has professionally restored property for over 15 years. SERVPRO of North Knoxville is the trusted choice for many insurance companies, because they know SERVPRO of North Knoxville has the experience to do the job right.

Prepare yourself for fire disasters

3/22/2018 (Permalink)

Tips from FEMA for preparing your family, home, and business from the threat of wildfires:

  • Get an emergency supply kit, which includes items like non-perishable food, water, a battery- powered or hand- crank radio, extra flashlights, and batteries. You may want to prepare a portable kit and keep it in your car.
  • Make a family emergency plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together, and what you will do in case of an emergency.
  • Protect your property from wildfires by designing and landscaping with wildfire safety in mind.
  • Learn about the emergency service plans that have been established in your area by your state and local government. In any emergency, always listen to the instructions given by local emergency management officials.
  • Ask SERVPRO of North Knoxville about starting a Disaster Recovery Plan for your business.

Mold Prevention Tips

3/22/2018 (Permalink)

The key to mold control is moisture control. Solve moisture problems before they become mold problems with these tips:

  • Fix leaky plumbing and leaks in the building envelope as soon as possible.
  • Watch for condensation and wet spots. Fix source(s) of moisture problem(s) as soon as possible.
  • Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in air (humidity). To increase surface temperature, insulate or increase air circulation. To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
  • Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly, and unobstructed.
  • Vent moisture-generating appliances, such as dryers, to the outside where possible.
  • Maintain low indoor humidity, below 60% relative humidity, ideally 30-50%, if possible.
  • Perform regular building?HVAC inspections and maintenance as schedules.
  • Clean and dry wet or damp spots within 48 hours. 
  • Don't let foundations stay wet. Provide drainage and slope the ground away from the foundation

Soot and Smoke

3/22/2018 (Permalink)

Wildfires can strike almost anywhere. A wildfire can cause more than just the damage that you see. Even if your windows and doors are shut and your vents are closed, smoke and soot particles can enter your property. Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings.

Although a wildfire will burn mostly natural materials, there are times when wildfires burn man-made materials, which can leave soot particle that are difficult to remove. Even if your property didn't suffer fire damage, there may be soot particles and residues left to clean up. SERVPRO of North Knoxville will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. 

Questions to Consider About Mold Remediation

3/22/2018 (Permalink)

Here are some questions to consider:

  • Are there existing moisture problems in the building?
  • Have building materials been wet more that 48 hours?
  • Are there hidden sources of water or is the humidity too high?
  • Are building occupants reporting health problems?
  • Are building materials or furnishings visibly damaged?
  • Has maintenance been delayed or the maintenance plan been altered?
  • Has the building been recently remodeled or has the building use changed?
  • Is consultation with medical or health professionals indicated?

SERVPRO of North Knoxville's highest priority is to protect the health and safety of the building occupants. It is also important to communicate with building occupants when mold problems are identified. In some cases, especially those involving large areas of contamination, the remediation plan may include temporary relocation of some or all of the building occupants.

Restoring Your Knoxville Commercial Property After A Water Loss

3/13/2018 (Permalink)

Flooding and water damage events at Knoxville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

North Knoxville 24 Hour Emergency Water Damage Service

3/13/2018 (Permalink)

SERVPRO of North Knoxville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 865-947-9992

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Knoxville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Dealing with Spring storms

3/7/2018 (Permalink)

Spring storm season in East Tennessee can be unpredictable. Heavy winds and rain are common and we have already seen a lot of rain in the month of February. During heavy rain events it’s not uncommon for water to end up in a finished or unfinished basement. SERVPRO of North Knoxville can quickly extract the water and set up drying equipment no matter the size of the area affected. There is, however, something to keep in mind: most insurance companies DO NOT cover water losses that come from exterior sources. It’s also important to note that the source needs be stopped before extraction can begin. So when the rain stops and you have water issues in your house be sure to call SERVPRO of North Knoxville!

Mold 101

3/6/2018 (Permalink)

Mold Remediation Mold 101 Mold can spread through a home in as little as 48 hours. Don't wait, call us today!

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for “at risk” people, which might include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and severe allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses. 


Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.


Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.


If you think you might have a mold problem, call 865.947.9992 A SERVPRO® Franchise Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to assess and/or repair property. You may wish to consult your adjuster if needed.


If you suspect the presence of mold, contact SERVPRO® of North Knoxville today! 865.947.9992



Source: SERVPRONet

Mold Tips

12/26/2017 (Permalink)

The dreaded "M" word. Nobody likes to see that they have growth and not knowing the amount of money it is going to take to fix the problem is stressful. Here are a few tips on how to prevent mold growth from starting in the first place:

  • keep the humidity as low as you can- condensation creates a breeding ground
  • be sure your home has enough ventilation
  • fix any leaks in your homes roof, walls, and plumbing
  • clean up and dry out your home within 48 hours after flooding
  • add mold inhibitors to paint before painting
  • clean with mold killing products
  • Remove and replace carpets that cannot be dried promptly

Nothing is 100 percent preventable, but with a few preventative measures you can significantly lessen your chances for losses. If you suspect a growth, be sure to call SERVPRO of North Knoxville. We will be glad to assist you. 

What to do to prepare for a storm

12/26/2017 (Permalink)

Strong gusts of wind? Dark, fast moving clouds? Downpour of rain? These are a few warning signs that a storm is headed in your direction.Here are a few helpful tips on what you can do to prepare for a storm:

  • check the forecast- know what to expect
  • watch for signs of approaching storm- clouds, wind, rain, etc. 
  • check on neighbors who require special assistance- ensure they are in a safe zone and ensure they are prepared 
  • have flashlights and batteries on hand
  • have a battery operated radio
  • have a first aide kit
  • get manual can opener and canned foods
  • stay away from windows and doors

There is no way to be 100% prepared for a storm but you can increase your chances for survival if you take a few preventative measures. 

What to do during a storm

12/26/2017 (Permalink)

If you can hear thunder, remember that you are close enough to be struck by lightening. Seek shelter immediately and do the following:

  • move to a sturdy building or car
  • get out of boats and away from water
  • unplug unnecessary appliances
  • do not take a bath or a shower
  • stay away from windows
  • if flooding is happening, get to higher ground.

One way to ensure you are safe during a natural disaster is to always be prepared.Emergency readiness plans are very useful and come in handy. Practice emergency drills and always think "what if." To help keep children and the elderly safe, practicing these drills will give them the tools to know what to do in dire situations. There are many variables that come in to play and you want to be sure that you are ready for as many as possible. 

Tips to Prevent Water Damage

12/26/2017 (Permalink)

Plants around your home? Gutters full of leaves? Downspouts unattached? High water bills? These are all signs of potential water damage. 

  • be careful where you plant trees and plants- some plants have invasive roots
  • clean out roof gutters- debris causes build up of water with no place to go
  • keep an eye on your water bill- extreme differences could show a leak
  • us a drain snake instead of chemicals- chemicals can potentially eat through your pipes
  • NEVER POUR GREASE DOWN YOUR SINK- even if the water is running, it can and will clog your drains

Damage from water is hard to prevent. With the knowledge discussed in this post, you may be able to lessen your chances of water damage or lessen the amount of damage caused by the water. 

Signs of Mold in House

12/26/2017 (Permalink)

It is awful to find out that what you thought was just a spot of dirt, is actually mold growth. Have you ever moved something, and underneath found what you suspected to be mold? Appliances leaking provides a breeding ground for growth. Here are a few signs that you have mold in your home:

  • smelling a mold odor- sort of like an old book store smell or a basement smell 
  • mold growth- can be confused for dirt spots
  • previous water leaks- under and around the area where there were previous leaks can potentially cause mold growth
  • past flooding
  • excess condensation- bathrooms, kitchens, and any other room that there may be excess moisture are potential hazards

The best way to confirm growth is to call a professional. Mold growth is one of the many things that is best handled by a professional.The trusted team at SERVPRO of North Knoxville will be happy to help!

Water Damage Prevention Tips

12/26/2017 (Permalink)

Here are a few tips to prevent water damage:

  • check hoses and faucets on a regular basis- be sure hoses and faucets are not leaking
  • check tubs and showers- be sure that showers are caulked and shower curtains are tight against the walls
  • know how to shut off your water main- if a leak occurs be sure you are able to shut off the water
  • install flooring pans under appliances to catch any water that could be leaking
  • consider purchasing point of leak alarms- water alarms that work like fire alarms
  • consider purchasing a water flow monitoring system- will let you know how much water you are using at any given time

These are just a few tips to water damage prevention. ALways be aware. 

CHristmas Safety Tips

12/18/2017 (Permalink)

Its Finally here! With less than a week until Santa makes his arrival, it is crunch time. It is easy to over look minor details that could potentially cause HUGE problems. Here are a few tips to keep your family safe this holiday season:

  • Check all strings of lights to ensure there is no damage and they are working properly
  • Be sure to water your Christmas tree often; dry trees will catch fire
  • Be sure to put all candles in a hurricane glass and out of the reach of children and pets
  • Never leave your fireplace unattended and be sure to keep the screen/door closed to prevent hot coals from popping out
  • Be aware of holiday plants that are poisonous to pets and people; keep them out of reach 
  • Make sure you wash your hands after handling strings of Christmas lights as they contain high amounts of lead
  • Be sure to place carbon monoxide alarms around your home 
  • Keep hard candy and nuts out of the reach of small children as it is a choking hazard

With the busyness of the holiday season, it is easy to over look small details or cut corners to get more done. Be sure to be cautious of potential holidays disasters to keep your loved ones out of harms way this year!

What to do and not to Do with Fire Damage

12/12/2017 (Permalink)

When tragedy strikes, people tend to get emotional and do things they wouldn't if they had been in their right state of mind. The best way to eliminate some of these issues, is by practice. Being prepared for emergency situations enhances the likeliness that you will not be at a total loss. Here are a few tips on what to do and what not to do in a fire damage situation:

Do-

  • air out the house to reduce the smoke odor
  • discard any open food packages
  • limit movement in home to prevent soot particles from being integrated into your upholstery and carpeting
  • keep hands clean
  • place clean towels on carpet to prevent more soiling
  • clean and protect chrome with a light coat of vaseline or oil
  • wipe residue from porcelain to prevent etching
  • if electricity is off, empty refrigerator completely and prop doors open
  • wash off house plants on both sides of leaves
  • change air filter on furnace
  • remove pets to clean environments

Don't-

  • attempt to wash walls without consulting SERVPRO
  • use any food or beverages in the home as they may be contaminated
  • use upholstered furniture
  • turn on ceiling fixtures if ceiling is wet
  • attempt to clean carpets or upholstery 
  • use electrical appliances withing the home
  • send garments to an ordinary dry cleaner
  • touch anything

It can be overwhelming to see your home is despair and you want to try to do anything to make the situation feel as if it not so bad. Be sure to contact your local SERVPRO to help lessen your stress. As trained professionals, we are here to help and will try to salvage what we can. 

What to do and not to Do with Fire Damage

12/12/2017 (Permalink)

When tragedy strikes, people tend to get emotional and do things they wouldn't if they had been in their right state of mind. The best way to eliminate some of these issues, is by practice. Being prepared for emergency situations enhances the likeliness that you will not be at a total loss. Here are a few tips on what to do and what not to do in a fire damage situation:

Do-

  • air out the house to reduce the smoke odor
  • discard any open food packages
  • limit movement in home to prevent soot particles from being integrated into your upholstery and carpeting
  • keep hands clean
  • place clean towels on carpet to prevent more soiling
  • clean and protect chrome with a light coat of vaseline or oil
  • wipe residue from porcelain to prevent etching
  • if electricity is off, empty refrigerator completely and prop doors open
  • wash off house plants on both sides of leaves
  • change air filter on furnace
  • remove pets to clean environments

Don't-

  • attempt to wash walls without consulting SERVPRO
  • use any food or beverages in the home as they may be contaminated
  • use upholstered furniture
  • turn on ceiling fixtures if ceiling is wet
  • attempt to clean carpets or upholstery 
  • use electrical appliances withing the home
  • send garments to an ordinary dry cleaner
  • touch anything

It can be overwhelming to see your home is despair and you want to try to do anything to make the situation feel as if it not so bad. Be sure to contact your local SERVPRO to help lessen your stress. As trained professionals, we are here to help and will try to salvage what we can. 

Company Holiday Party Tips

12/11/2017 (Permalink)

Tis the season for holiday fun and cheer.. and your annual Company Holiday Party! Most people go out of obligation...not want. So this year try a few tips to make your holiday party fun!

  • Choose a location that can accommodate all employees and their family easily
  • Choose a few fun games for employees to play
  • Have fun and get to know each other on a more person, un-work related level

Sometimes, you get so caught up in work, you forget the people you work with are people to. Leave work at the office, let lose, and have some fun! Create an atmosphere that people actually want to be in. 

Simmer Pot Recipes

12/8/2017 (Permalink)

General Simmer Pot Recipes Potpouri

The holiday season has finally arrived! Trees are trimmed, stocking are hung, and Santa will be on his way shortly. All that is left is to ensure your house smells delicious! Air freshener only works for a short while, wax melts are pricey, so why not do it the old fashioned way?! With the use of a pot of water, your stove, and spices or fruit you may already have you can make your home smell like the holidays. Here are a few simmer pot recipes for you to try:

  • Cinnamon sticks, apple peels, orange rinds, and whole cloves
  • lemon peel, orange peel, 2 bay leaves, 3 cinnamon sticks, and 2 tbs. whole cloves
  • orange peels and a few drops of vanilla
  • 1 cup dried lavender, 1 tsp. anise, 1 tbs. nutmeg, 1 tbs. whole cloves, 2 cinnamon sticks
  • 5 bay leaves, 1 tbs. whole cloves, 2 cinnamon sticks

Place the pot of water on the stove on low heat. Add ingredients of your choice and soon your house will smell AMAZING!!!! Add water as needed. Happy Holidays!!!

Holiday Card Etiquette for Businesses

12/4/2017 (Permalink)

Commercial Holiday Card Etiquette for Businesses Happy Holidays!!!

As business owners, we like to show our clients we appreciate their business and value them as a loyal customer. Sending our holiday cards is just another way of showing them just that. It also plants our business name in their heads. There are certain etiquette guidelines to follow as with everything else. Here are a few tips to use this holiday season:

  • DON'T WAIT- be sure to order your cards early and have them in the mail as quickly as possible. 
  • CHOOSE A QUALITY CARD- do not pick the least expensive option. Choose a card that the recipient will remember and enjoy.
  • DON'T INADVERTENTLY OFFEND THE RECIPIENT- in you are unsure if the recipient celebrates Christmas, send a "Happy Holidays" card in place of Merry Christmas. 
  • HANDWRITE- Hand write your cards and custom print your name. It will not look as professional but it will give the card a personal touch that the recipient will enjoy. 
  • PURCHASE A HOLIDAY STAMP- this gives the card something extra
  • WRITE A PERSONAL MESSAGE- this shows the recipient you value them on a personal level  and that you are celebrating your business relationship rather than mandatorily sending a mass mail. 

These are just a few ideas to keep in minds when sending out greeting cards to the recipients on your mailing list. A few personal touches can go a long way! Happy Holidays from SERVPRO of North Knoxville!!!

Charitable Donations Tips

11/27/2017 (Permalink)

Commercial Charitable Donations Tips Present

With holiday season in full effect, giving back is one of the most important things to do. Whether you are donating to help the homeless, help underprivileged children, or a local pet shelter, you can kill two birds with one stone. In return for your generosity, you can use the donation as a tax deduction. Here are a few tips when you go to fill you business tax return:

  • Itemize- in some cases it is more beneficial to itemize, rather than use the standard deduction
  • Choose carefully when to make a donation- ensure the place you are donating to is qualified
  • Get a receipt- a receipt for everything gives proof for the IRS.
  • Payroll deductions- do not overlook payroll deductions. 
  • You cannot deduct time
  • You can deduct expenses related to volunteering
  • Document the value of any gift given to a charitable entity
  • Remember there are limits to deductions
  • Calendar- remember that everything has to be done before December 31st of the filing year.

The Holiday Season is about giving and in order to give the most, business owners need to be able to catch some tax breaks. Using a few of these helpful tips, will allow you to u=ensure your business gets the maximum amount of tax breaks. Happy Holiday from SERVPRO of North Knoxville!

Thanksgiving Travel Tips

11/20/2017 (Permalink)

General Thanksgiving Travel Tips Break In

Enjoying time with friends and family, is what the holidays are all about. Many people travel to be near those that they love. Accidents can happen at anytime and to anyone. Here are a few tips to make your travel plans this holiday season a little safer:

  • Plan ahead: Know where you are going and how you are going to get there. Check for construction on your route and check the weather. 
  • Limit the amount of people that know you are going out of town: Posting on social sites makes it publically known you are gone.
  • Leave your keys with a trusted friend: have them pick up your mail or occasionally turn on television or music
  • Secure all windows and doors: ensure that there are no easy access into your home
  • Timed lights: ensure that the house is lit up at night to try to defer break ins
  • Invest in a home security system: Some home security systems have door cameras, window triggers, and even a laser that can be tripped if somebody enters your home. 

Although break ins are not preventable, there are a few things that you can do to ensure your home has a safety net. These tips will lessen the chances of your home being broken into. 

Tips on how to Gain New Clients

11/13/2017 (Permalink)

In this business, it is difficult to gain new clients because the last thing people want to think about is a disaster striking in their life. We have to ensure that our name is out there so if something does happen, people know who to call. Word of mouth is a great way to gain new clients. People want to know that they are going to be taken care of and that all of their worries will be alleviated. Excellent customer service skills will set us apart from the competition. Here are a few tips on things we can do to have excellent customer service skills:

  • actively listen to clients
  • show empathy
  • take action
  • ensure them that they can trust us
  • give the client progress updates as often as possible
  • always be sure to thank clients 
  • give clients a call 3-6 months later to ensure they are still satisfied and let them know about current specials

All of these tips will help us stand out above the competition. People do not want to have to call us, but we can ensure that they have exceptional service that turns their negative into a positive. 

Water Damage Do's and Don'ts

11/10/2017 (Permalink)

Busted pipe? Leaking water tank? Here are some tips to do and not to do if you experience these issues.

Do:

  • Remove as much water as possible by mopping
  • Remove and set wet upholstery to dry
  • Wipe any excess water from furniture and remove any table top items
  • Place a foil barrier or wood blocks between furniture legs and wet carpeting
  • Turn on A/C to ensure drying in summer
  • Remove any rugs and set them out to dry
  • Place any luggage in sunlight to dry
  • Gather any loose items on the floor

Don't:

  • Leave any wet fabrics in place and try to place items where they will quickly dry
  • Leave magazines, books, or any colored items on wet floor surfaces
  • Use your vacuum to remove excess water
  • Use any appliances while standing on wet floors
  • Turn on ceiling fixtures if ceiling is wet
  • Go into rooms the ceiling is sagging from water damage

Be sure to contact SERVPRO of North Knoxville if you experience any water damage. Financing options are available. 

Pipe Bursts

11/10/2017 (Permalink)

What to do if a pipe bursts in your home

If a pipe bursts in your home, the first thing you should do is turn off your water supply. Try to contain the damage and stop the issue from escalating any further. If you think there is a risk of electrical shock, shut off your electricity. The next thing you should do is call a plumber. And finally, while waiting for help to arrive, try to remove as much excess water as possible. Standing water can cause further damage to flooring and drywall. Also, you should ensure the area is dry and free from any moisture. Moisture can cause bacterial growth. 

If this happens in your home, give SERVPRO of North Knoxville a call. We will help alleviate your worries and get you back to preloss conditions. Financing options are available. 

Christmas Trees

11/10/2017 (Permalink)

Fire Damage Christmas Trees Beautiful, live tree

Holiday season is approaching and who doesn't love the look of a real Christmas tree. Choosing your own tree, cutting it down, and taking it home is a great holiday tradition to start with your family. Live trees really seem to put people in the Christmas spirit and make your house smell amazing! If they are not properly cared for, your Christmas spirit could potentially go up in flames! Here are a few tips for this holiday season:

  • Choose a tree that has been freshly cut and has green needles
  • Water your tree DAILY to keep it from drying out
  • Only use flame retardant lights and decorations
  • Ensure there are no frayed wires on holiday lights
  • Do not connect more than 3 strands of mini string light sets
  • Keep your tree at least 3 feet away from ANY heat source
  • Do not block exits with your tree
  • Always unplug lights before leaving the house and before bed
  • Get rid of the tree when needles start turning brown or stop turning the lights on. This means that your tree is drying out
  • Be sure to check that smoke alarms are working properly and that your family knows what to do in case of a fire

While live trees are beautiful, they can be fire hazards. Be sure to take preventative measures, be aware, and be prepared this holiday season to keep your family safe! 

How to Prevent Growth

11/10/2017 (Permalink)

Mold Remediation How to Prevent Growth Growth on wall

Spores spread very easily and very quickly. They cannot be completely eradicated even after remediation. Growth can be present ANYWHERE: on carpet, clothing, food, paper, and even places you cannot see. Some commonly effected places are drywall, framing, and in ceiling tiles. Not only is the problem costly and difficult to fix, it can become hazardous to your health. You can develop allergies and even breathing problems from the growth.

Concerned about growth in your home? The best way to prevent growth is moisture control. Here are a few tips on how to control moisture in your home:

  • Identify problem areas within your home and correct them
  • Dry any wet areas IMEDIATELY
  • Prevent moisture with proper ventilation
  • Equip your home with mold resistant products
  • Direct rainwater away from your home
  • Clean roof gutters

Not every growth issue can be foreseen, but there are preventative measures you can take to lessen your chances of this affecting your life. If you suspect a leak or possible growth, give SERVPRO of North Knoxville acall. We will be more than happy to come out and investigate the issue for you!

Emergency Readiness Plan

11/9/2017 (Permalink)

What is an emergency readiness plan and why should your business have one? An emergency readiness plan is standards to facilitate and organize employees' actions during workplace emergencies. It is required bu OSHA to have these safety plans worked out and for employees to know where to find them. The plans cover  the following:

  • Procedures for reporting emergencies
  • Procedures for each type of evacuation and the route to be taken
  • Procedures to account for all employees after evacuation
  • Procedures to be followed by employees attempting to rescue others
  • The name, job title, and contact information of people who need to be aware of these emergency situations

If you have fewer than 10 employees within your company, the plan does not need to be written out. However, expectations and guidelines should be clear so that everybody knows what to do, where to go, and who to contact. Having an ERP boosts your company's capability to recover from financial losses including damages to equipment. If all employees know what action to take, they should be able to assist in assuring that the damage does not spread. Delegating different duties to employees shows them that your trust them in these situations. It takes the entire team ti guarantee that everybody is safe. Empowering employees to play a vital role unifies the company as a whole. 

All employees should know where to find the plan of action and practice different scenarios. These plans are not useful if you do not practice them. The last thing you are going to do if the building is on fire is look up protocol. Practicing different procedures sharpens your skills and ensures you are ready for anything. The more you know about your companies procedures, the more successful you will be in an emergency situation. 

Fall Tips on Preparing Your Home

11/6/2017 (Permalink)

It is that time of year again! Although not every disaster is preventable, there are some things that can be foreseen. There are many preventative measures we can take to help protect our homes. Regularly cleaning the gutters and downspouts can prevent leaves from building up and blocking off pathways for rain water to travel. Another great option is to install gutter guards to prevent leaves from entering in to the gutters from the beining. Either inspect your roof or have a professional do it for you. Replacing cracked or buckling shingles could potentially save you thousands of dollars in the long run. Be cure to check around chimneys, skylights, and pipes to ensure there are no gaps. If water gets in the gaps it could cause serious damage, so using a roof sealer would guarantee that your roof is water proof. Use a screw driver to check the trim around windows, doors, railings, and decks. Caulking any homes and replacing any weak wood is a great preventative measure. As the temperatures drop, it is important to prevent pipes from freezing. Be sure that all of the water is out of hoses and that the water valve has been shut off, to ensure that the pipes do not burst. If you live in a manufactured home, check that all skirting are secured properly and that your pipes have been covered in heat tape. If you know temperatures are going to be very low, leave the water running. A small, steady stream of water running out of your faucets will help keep your pipes from freezing. Disasters can strike at any time and happen to anyone. Small, preventative measures can be taken to lessen the probability of certain things happening to your home. 

Steps to consider in the event of a fire in your commercial business

9/20/2017 (Permalink)

A fire in your commercial business can be catastrophic. Here are some steps to keep in mind in the event of a fire:

  • Activate the building alarm and contact 911
  • If a minor fire appears controllable, immediately direct someone in the area to notify a supervisor. Then promptly direct the charge of the fire extinguisher toward the base of the flame and sweep the extinguisher around the burning area
  • On large fires that do not appear controllable, immediately activate the building alarm and direct someone to contact a supervisor. Close all doors while exiting the building to reduce oxygen and slow the spread of the fire. Do NOT lock the doors as this will prevent access by fire or emergency rescue crews
  • Assist in the evacuation of the building. Smoke is the greatest danger in a fire, so be prepared to stay near the floor to avoid smoke
  • During the evacuation, and once outside, move to the area designated as your building's assembly area. Keep streets and walkways clear for emergency vehicles and crews

Following these steps may reduce the impact of a fire and keep your employees safe. Financing is available!

Tips to know when severe weather strikes

9/20/2017 (Permalink)

There are so many situations that business owners face on a daily basis that sometimes things can be overlooked. One of these situations can be how to respond to severe weather in your area. Severe weather can strike any time in the Knoxville area. Here are some things to know:

TORNADO/THUNDERSTORM/WIND "WATCH" - Indicates that atmospheric conditions are such that these weather conditions may develop.

TORNADO/THUNDERSTORM/WIND "WARNING" - Indicates that these severe weather conditions have been spotted or identified on radar.

Hazardous weather conditions can develop in seconds and may not allow for formal means of communication. In the event that an employee feels that weather is immediately threatening they should consider the following actions:

TAKE COVER! Instruct employees and others in the immediate area to find a wall near the interior of the building away from windows and exterior doors. Individuals should curl into the fetal position near the wall, place their hands over their head and remain in that position until the severe weather passes. If outdoors with no shelter available, lie flat in a nearby ditch and shield head with arms.

Communicating with your employees about procedures for severe weather will help to keep everyone safe.

A few helpful tips when you have water damage

9/20/2017 (Permalink)

Water can be one of the most destructive forces on earth. SERVPRO of North Knoxville can make your water damage "Like it never even happened". But here a few things you can do immediately following a water damage event in your home:

  • Remove as much excess water as possible by mopping or blotting
  • Wipe excess water from wood furniture after removal of lamps and table top items
  • Remove and prop wet upholstery and pillow cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air condition on for maximum drying in summer
  • Remove valuable paintings and art objects to a safe, dry place
  • Gather loose items, toys, etc. from floors

Now leave the rest to our expert professionals! We have the right equipment and expertise to complete the job and give you back your piece of mind.

Back to School Shopping Tips

8/2/2017 (Permalink)

August is here, which means back to school shopping is quickly approaching. Here are a few tips that will help you shop smart and save money.

  1. Make a list- Most schools hand out a list of required school supplies, but for those of you who do not get a supplies list, a good idea would be to check with other parents at your school who have older kids. They could have great advice on what your child needs to succeed in school.
  2. Get what you need, not what you want- Creating a budget can help to separate your child's wants from needs, plus it is a good way to save a few bucks.
  3. Last years leftovers- Take a look at previous year's school supplies and determine what can be reused.

Basement Flooding

5/3/2017 (Permalink)

With all of the rain that has come to Knoxville, many people have found their basements to be flooded with several inches of water. There are precautions to take in order to prevent flooding. If you discover that windows or vents are the reason for flooding, you’ll want to fix the sealants around them. Call a foundation repair specialist if you notice any cracks or damage to your foundation. If you notice your gutters are leaking, allowing large puddles to form around the home instead of being directed through the pipes below the home, excess water can make it’s way easily underneath your home and into your basement.

What Type of Fire Was It?

4/19/2017 (Permalink)

What was burned in a fire plays a key role in determining what can be restored and what must be replaced. The professionals at SERVPRO of North Knoxville deal with many different fires on a regular basis.

  1. Electrical fire- Burning electrical wiring causes smoke damage and a distinct odor which will permeate all porous surfaces.
  2. Kitchen fire- A kitchen fire can result in heavy soot and heat damage in the kitchen with light soot throughout the house.
  3. Grease fire- This type of fire causes smoke damage with a greasy film evenly distributed throughout the surrounding area.
  4. Wood stove fire- This type of fire will have a distinctive odor and distribute smoke and soot throughout a structure.
  5. Kerosene heater fire- A fire of this type will result in smoke damage with an even appearance and a greasy film on metal surfaces.
  6. Furnace puffbacks- A malfunctioning furnace blows greasy soot throughout a structure, covering walls and furniture fairly evenly.
  7. Lightning fire- This type of fire is rare, but lightning strikes on a structure can cause electrical and smoke damage that ranges from very light to heavy.
  8. Cigarette fire- The most serious damage caused by this type of fire is to furniture. These fires cause heavy smoke damage as the result of burning stuffing and padding.

Soot and smoke damage can be extremely destructive no matter the type of fire. Let SERVPRO of North Knoxville handle your fire restoration emergencies quickly and correctly!

Do not always "Do it yourself"

4/12/2017 (Permalink)

Did you know that some "Do it yourself" projects could put you behind bars? Here are the ones you should leave to the professionals:



  • switch up a cooktop

  • disturb old insulation

  • repair your HVAC system

  • replace a hot water tank

  • pump the septic system

  • interact with wildlife

  • knock out a wall

  • tinker with light fixtures

  • install a skylight

  • remove lead based paint

  • cut down a large tree

  • replace a garage door spring

  • take out termites


Click on the link below for more info on how to handle these "Do it yourself" projects the correct and legal way!


Spring Safety Facts and Myths!

4/5/2017 (Permalink)

  • If it is not raining, then there is no danger from lightning.--- This is a myth! Lightning often strikes outside of heavy rain and may occur as far as ten miles away from rainfall. This is especially true in the western United States where thunderstorms sometimes produce very little rain.
  • The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning.--- This is also a myth! Rubber-soled shoes and rubber tires provide no protection from lightning. The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard.--- This is a fact!

The University of TN sets a World Record!

3/29/2017 (Permalink)

Community The University of TN sets a World Record! (Photo by Brianna Paciorka/ Knoxville News Sentinel)

On March 29 of 2017, The University of Tennessee set a world record for the largest human letter to ever be made on a football field! Al Roker helped to make this happen. The massive "Power T" was formed by 4,223, and was held for five minutes. 

Let SERVPRO of North Knoxville Prepare Your Home for the Market

3/22/2017 (Permalink)

Home selling season is upon us here in Knoxville. When selling a home, you want to make sure that you have your home fully prepared to be listed on the market. Presentation is everything, and the impression of musty or moldy odors can negatively impact the asking price of any home. SERVPRO of North Knoxville will inspect a property- including crawl spaces- to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors. This will give buyers and sellers peace of mind and allow sellers to receive top dollar for their home. Before you risk your buyer’s health or the opportunity to close the sale of the property, call your local cleanup and restoration professionals, SERVPRO of North Knoxville, at 865-947-9992.

Weather Alerts

3/22/2017 (Permalink)

BASIC WEATHER TERMS:

Warning A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.

FIRE ALERTS:

Red Flag

This is a fire weather program which highlights the onset of critical weather conditions

conducive to extensive wildfire occurrences.

Red Flag Warning

A term used by fire-weather forecasters to call attention to limited weather conditions of particular importance that may result in extreme burning conditions. It is issued when it is an on-going event or the fire weather forecaster has a high degree of confidence that Red Flag criteria will occur within 24 hours of issuance. Red Flag criteria occurs whenever a geographical area has been in a dry spell for a week or two, or for a shorter period , if before spring green-up or after fall color, and the National Fire Danger Rating System (NFDRS) is high to extreme and the following forecast weather parameters are forecasted to be met:

1) a sustained wind average 15 mph or greater

2) relative humidity less than or equal to 25 percent and

3) a temperature of greater than 75 degrees F.

In some states, dry lightning and unstable air are criteria. A Fire Weather Watch may be issued prior to the Red Flag Warning.

Proper Use of Smoke Alarms

3/22/2017 (Permalink)

SMOKE ALARMS ARE A KEY PART

of a home fire escape plan. When there is

a fire, smoke spreads fast. Working smoke

alarms give you early warning so you can

get outside quickly.

SAFETY TIPS

  •  Install smoke alarms inside and outside each

bedroom and sleeping area. Install alarms on every

level of the home. Install alarms in the basement.

  •  Large homes may need extra smoke alarms.
  •  It is best to use interconnected smoke alarms.

When one smoke alarm sounds they all sound.

  •  Test all smoke alarms at least once a month. Press

the test button to be sure the alarm is working.

  •  There are two kinds of alarms. Ionization smoke

alarms are quicker to warn about flaming fires.

Photoelectric alarms are quicker to warn about

smoldering fires. It is best to use both types of

alarms in the home.

  •  A smoke alarm should be on the ceiling or high on

a wall. Keep smoke alarms away from the kitchen to

reduce false alarms. They should be at least 10 feet

(3 meters) from the stove.

  •  People who are hard-of-hearing or deaf can use

special alarms. These alarms have strobe lights and

bed shakers.

  •  Replace all smoke alarms when they are 10 years

Old.

Large Desiccant Dehumidifier

3/22/2017 (Permalink)

Building Services Large Desiccant Dehumidifier This dehumidifier is capable of handling large commercial spaces.

SERVPRO of North Knoxville 
Proudly announcing a new way of drying and reducing humidity for the perfect climate control in water disasters, SERVPRO® of North Knoxville is the only company in East Tennessee to own a 950K CDH-138-RL Large Loss Electric Desiccant.  Meeting the demands of larger residential and commercial water restoration jobs with a large-capacity mobile dehumidifier from ARID-Dry™, SERVPRO® of North Knoxville professionals can work more efficiently and with faster time-response.   These skid- and trailer-mounted units are perfectly manufactured for the most proper and substantial vapor pressure reduction and active temperature control management.

What is a Dehumidifier?
The most basic explanation is that a desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.  Bottom line: it is perhaps the most effective method available of controlling humidity and/or removing moisture from structural materials, hardwood flooring, and providing structural preparation prior to applying coatings.   

Trust SERVPRO of North Knoxville

3/22/2017 (Permalink)

Your home is truly a reflection of you, your tastes and your personality. Suffering damage to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique- in how it started, the emotions you experienced, and the extent of the damage.

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO of North Knoxville has professionally restored property for over 15 years. SERVPRO of North Knoxville is the trusted choice for many insurance companies, because they know SERVPRO of North Knoxville has the experience to do the job right.

Prepare Yourself for Fire Disasters

3/22/2017 (Permalink)

Tips from FEMA for preparing your family, home, and business from the threat of wildfires:

  • Get an emergency supply kit, which includes items like non-perishable food, water, a battery- powered or hand- crank radio, extra flashlights, and batteries. You may want to prepare a portable kit and keep it in your car.
  • Make a family emergency plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together, and what you will do in case of an emergency.
  • Protect your property from wildfires by designing and landscaping with wildfire safety in mind.
  • Learn about the emergency service plans that have been established in your area by your state and local government. In any emergency, always listen to the instructions given by local emergency management officials.
  • Ask SERVPRO of North Knoxville about starting a Disaster Recovery Plan for your business.

Mold Prevention Tips!

3/22/2017 (Permalink)

The key to mold control is moisture control. Solve moisture problems before they become mold problems with these tips:

  • Fix leaky plumbing and leaks in the building envelope as soon as possible.
  • Watch for condensation and wet spots. Fix source(s) of moisture problem(s) as soon as possible.
  • Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in air (humidity). To increase surface temperature, insulate or increase air circulation. To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
  • Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly, and unobstructed.
  • Vent moisture-generating appliances, such as dryers, to the outside where possible.
  • Maintain low indoor humidity, below 60% relative humidity, ideally 30-50%, if possible.
  • Perform regular building?HVAC inspections and maintenance as schedules.
  • Clean and dry wet or damp spots within 48 hours. 
  • Don't let foundations stay wet. Provide drainage and slope the ground away from the foundation

 

Soot and Smoke

3/22/2017 (Permalink)

Wildfires can strike almost anywhere. A wildfire can cause more than just the damage that you see. Even if your windows and doors are shut and your vents are closed, smoke and soot particles can enter your property. Your HVAC units and air ducts can hold large quantities of soot and disperse it all over your belongings.

Although a wildfire will burn mostly natural materials, there are times when wildfires burn man-made materials, which can leave soot particle that are difficult to remove. Even if your property didn't suffer fire damage, there may be soot particles and residues left to clean up. SERVPRO of North Knoxville will pretest the soot residues to determine the best method of cleaning, helping to ensure no lingering odors. 

Questions to Consider About Mold Remediation

3/22/2017 (Permalink)

Here are some questions to consider:

  • Are there existing moisture problems in the building?
  • Have building materials been wet more that 48 hours?
  • Are there hidden sources of water or is the humidity too high?
  • Are building occupants reporting health problems?
  • Are building materials or furnishings visibly damaged?
  • Has maintenance been delayed or the maintenance plan been altered?
  • Has the building been recently remodeled or has the building use changed?
  • Is consultation with medical or health professionals indicated?

SERVPRO of North Knoxville's highest priority is to protect the health and safety of the building occupants. It is also important to communicate with building occupants when mold problems are identified. In some cases, especially those involving large areas of contamination, the remediation plan may include temporary relocation of some or all of the building occupants.

North Knoxville 24 Hour Emergency Water Damage Service

3/13/2017 (Permalink)

Water Damage North Knoxville 24 Hour Emergency Water Damage Service Water Damage at a Business in North Knoxville

SERVPRO of North Knoxville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 865-947-9992

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Knoxville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Restoring Your Knoxville Commercial Property After A Water Damage Event

3/13/2017 (Permalink)

Commercial Restoring Your Knoxville Commercial Property After A Water Damage Event Knoxville Commercial Water Damage

Flooding and water damage events at Knoxville commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Knoxville

SERVPRO of North Knoxville specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Mold 101

3/3/2017 (Permalink)

Mold Remediation Mold 101 Mold can spread through a home in as little as 48 hours. Don't wait, call us today!

Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for “at risk” people, which might include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and severe allergies. However, anyone may experience health problems associated with exposure to mold in damp buildings. Possible health effects include: runny nose, sneezing, coughing, aggravation of asthma, sore throat or inflammation of the sinuses. 


Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.


Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.


If you think you might have a mold problem, call 865.947.9992 A SERVPRO® Franchise Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to assess and/or repair property. You may wish to consult your adjuster if needed.


If you suspect the presence of mold, contact SERVPRO® of North Knoxville today! 865.947.9992



Source: SERVPRONet

Are You Spring Storm Ready?

2/24/2017 (Permalink)

Only in East Tennessee can we get all 4 seasons in one week! But the season we always need to be on the watch for is Spring.


 Spring time here in the Valley can be tumultuous at best, but preparing for Mother Nature's wrath is a must. Since we've had a season of highs & lows (high/low temps, high number of days with/without rain, etc.) I'm sure there's been some wear and tear to everyone's home. It's inevitable for something constantly exposed to the elements. So that’s why we are suggesting a simple property walk around before Mother Nature comes crashing in like a drunk college kid…Think Chris Farley in 'Tommy Boy'.


 Check your storm kit


- Stock an emergency kit with water, non-perishable food, a first-aid kit, flashlights and extra batteries, and a battery-operated radio in case your power goes out.


 


Check your siding/brickwork


- Give close inspection to any gaps or missing runs of mortar.  Wind and water always find a way in, so be sure to snap back any loose pieces, and fill in any gaps.


 


Check your roof


- Make sure you don't have any loose or missing shingles. Try and eyeball from the ground. DON'T GET ON YOUR ROOF WITHOUT SOMEONE ELSE THERE!! Metal roofs are very slick even with just a little bit of fog/mist, so don't chance it! If you see any missing rivets, wait until it's 100% dry!


 


Check your HVAC unit


-Make sure that your unit hasn't become clogged with leaves over the fall, and that the area around the unit is clean and removed of debris. Also give all your connections the once over. If you notice something has gotten rusty or clogged, snap a picture and send it to your HVAC guy for an opinion.


 


Check your air filter


- The air quality in your home is very important, so make sure you're breathing the cleanest air possible by changing your filter every month. This also helps with the performance of your HVAC system.


 


Check the surrounding trees


- Mother Nature loves to play pick up sticks, so make sure you don't have any widowmakers lurking around your property with it's eyes on your house! With all the rain we've had, things could have easily shifted over the last month or so, and all it will take is one good wind to huff, and puff, and ruin your day!


 


Check your flowerbeds


- Make sure nothing has decided to take up residence in your flowerbeds over the winter that you don't approve of. Also, you may already have some early peekers, and you'll want to keep an eye on them in case we get a couple more cold snaps! (Highly likely, cause….East Tennessee!)


 


Know where your Cut-offs are


- In case you need to shut off your power/water/gas due to an emergency, go ahead and take note of your shut off locations for your property.


 


Reducing your risk of damage is always a good thing, but you can never prepare for everything. So if disaster strikes, and you need us, be sure to give us a call! We're here 24/7 to make it like it never even happened.

Emergency Ready Profile

2/7/2017 (Permalink)

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” The SERVPRO® Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency Ready Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order, 'Like it never even happened'.

By developing a SERVPRO® Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that do survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. 

If you are interested in protecting your business, give us a call to schedule your Emergency Ready Profile today! Best of all, IT'S FREE!! 

- Source:SERVPRONet

Improve Indoor Air Quality

1/26/2017 (Permalink)

Cleaning Improve Indoor Air Quality When is the last time you changed your air filter?

Well, it's that time of year again where we're all stuck indoors either staring at each other, or our smartphones, all day long because Mother Nature refuses to cooperate with any outside plans. Which brings me to my question: When's the last time you changed your air filter for your house? I know, right? Had to really think about it…and if that's the case, it's time to change it, trust me! You see, your air filter is like the lint trap in your dryer, and NEEDS to be changed at least every two months, if not every month. In the wintertime it's suggested to change every month and upgrade your filter since we're all stuck indoors a lot more than usual, and so the collection of particulates in the air is greater. So increase your air quality by changing your filter pronto! It also helps increase the functionality of your HVAC system to run more efficiently as well. A dirty air filter is one of the main causes for system breakdowns. When your air filter is maxed out with dust and such, your system has to work double time to do it's job. This will reflect on your your utility bill & can also cause your unit to overheat and cost you more money! So run, don't walk, to get your replacement filter (and one for next month!) today!  

Tis The Season For Unexpected Guests & Disasters

10/31/2016 (Permalink)

General Tis The Season For Unexpected Guests & Disasters Keep the party going, and leave the clean-up to us!

As the holidays approach, every one begins to prepare their home for upcoming festivities. Hanging decorations, cleaning the house, and making room for guests are all part of the process. But what do you do when the unexpected happens, and you've got a house full of people & food? You call SERVPRO of North Knoxville! Whether it's a small kitchen fire from attempting one of Grandma's recipes, or an overflowed bathtub from an adventurous nephew pretending to be Jacques Cousteau, we've got you covered! Our highly trained staff  is on call 24/7 to help you get your life back to normal...or as normal as it can be with a house full of your relatives! We're here to make it like it never even happened. We just can't help with the family holiday arguments...That's one area we'll leave to you!

How to prevent a Fireplace Fiasco!

10/24/2016 (Permalink)

Cleaning How to prevent a Fireplace Fiasco! Better to look like this, than have a fireplace fiasco!

As the temperatures finally begin to drop, we know that you may be tempted to fire up that fireplace of yours! But before you do, your chimney may be in need of some light maintenance. We've gathered some information to help you do it yourself. If you want your fireplace to operate in Chim-Chim-Cher-ee fashion this winter, don't skip the annual chimney sweep and maintenance! Unclean chimneys are a leading cause of structure fires, according to the National Fire Protection Association, which recommends an annual chimney inspection & cleaning.

 

Here's what you'll need:

• Flashlight                   • Chimney Brush

• Goggles                     • Face Mask

• Knife                          • Broom & Dustpan

• Gloves                       • Old Sheets/Drop Cloth

 

Right now is the perfect time to check, because you don't want to start a fire for the first time in winter without performing a preliminary inspection of your fireplace system. How do you know if your chimney needs some TLC? Take a flashlight and look into your chimney. Take a knife and scrape a bit of soot off of the wall. If it is more than 1/8 inches thick, get your gloves on because it's cleaning time!

If this is the first time you've ever cleaned your fireplace, be sure to check for nesting animals and critters who may have made a home there. Be gentle with the eviction process, and be sure you are wearing the protective gear just in case they are fiesty!

**Before this next step - please make sure that you have a partner to monitor your safety! Next, it's time to measure the chimney. It's okay to overestimate but try to be as accurate as possible. This can be accomplished by climbing on the roof and measuring down or measuring up through the fireplace. The size and shape of the flue is important to jot down as well. It can be round or square, 6" or 8".

Once you've determined the size & lengths of the tools needed, it may be a good idea to either cover up your furniture if you don't plan to move it. If you plan to clean from above via the roof, drape off the opening of the fireplace with an old sheet or drop cloth to prevent any soot from billowing out into your space! If this does happen, give SERVPRO of North Knoxville a call!

It’s time to grab a chimney brush, goggles, a broom and dustpan and a face mask. Cleaning from the top down with a weighted brush requires up and down motions as you scrape away debris. Cleaning from the bottom up requires a partner on the roof to help scrub with a pulley system. After cleaning there will be lots of debris on the floor. Be careful sweeping and discarding!

Now it's time to light the celebratory fire, and enjoy a warm beverage with loved ones!

Fall Duct Cleaning Special!

10/3/2016 (Permalink)

Call SERVPRO of North Knoxville today to schedule your duct cleaning for the fall & get 20% off! 

Here are some reasons to have your ducts cleaned from HomeAdvisor.com:

     Duct cleaning is one of those tasks that it's easy to forget about. Since ducts and vents are often overlooked, many homeowners might not even remember the last time they had them attended to. The fact is, however, that duct and vent cleaning may have health advantages, and might even reduce your energy bills, and extend the life of your forced air system.


     One thing to consider when you're thinking about vent and duct cleaning is the fact that indoor air quality is decreasing. This is due in part to the popularity of high-efficiency windows, doors, and increased insulation that reduce the amount of air transfer between inside and outside. Though these fixtures are great when it comes to reducing energy costs and making a room more comfortable, they are often not supplemented with any additional ventilation, causing pollutants that enter the home to remain inside instead of leaking out through drafty windows and gaps.


If you have additional questions, feel free to give us a call to schedule your free estimate! 865.947.9992

October is Fire Prevention Awareness Month

10/3/2016 (Permalink)

Fire Damage October is Fire Prevention Awareness Month Don't let this happen in your home. But if it does, we're here to make it like it never even happened!

Here are some helpful tips from SERVPRO of North Knoxville & FEMA!

 

 

Each year more than 2,500 people die and 12,600 are injured in home fires in the United States, with direct property loss due to home fires estimated at $7.3 billion annually.  Home fires can be prevented!

To protect yourself, it is important to understand the basic characteristics of fire. Fire spreads quickly; there is no time to gather valuables or make a phone call. In just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

Most home fires occur in the kitchen while cooking and are the leading cause of injuries from fire. Common causes of fires at night are carelessly discarded cigarettes, sparks from fireplaces without spark screens or glass doors, and heating appliances left too close to furniture or other combustibles. These fires can be particularly dangerous because they may smolder for a long period before being discovered by sleeping residents.

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Do not cook if you are sleepy, have been drinking alcohol, or have taken medicine that makes you drowsy.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

  • If you smoke, smoke outside. Most home fires caused by smoking materials start inside the home. Put your cigarettes out in a can filled with sand.
  • Make sure cigarettes and ashes are out. The cigarette really needs to be completely stubbed out in an ashtray. Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Check for cigarette butts. Chairs and sofas catch on fire fast and burn fast. Don't put ashtrays on them. If people have been smoking in the home, check for cigarettes under cushions.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • Buy electrical products evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Use electrical extension cords wisely; never overload extension cords or wall sockets.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
  • Check with your local fire department on the legality of kerosene heater use in your community.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Never burn trash, paper, or green wood.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.
  • Store cooled ashes in a tightly sealed metal container outside the home.

Children

  • Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
  • Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
  • Teach children not to pick up matches or lighters they may find. Instead, they should tell an adult immediately.
  • Never leave children unattended near operating stoves or burning candles, even for a short time.
  • Check under beds and in closets for burned matches, evidence your child may be playing with fire.

More Prevention Tips

  • Avoid using lighted candles.
  • Never use the range or oven to heat your home.
  • Replace mattresses made before the 2007 Federal Mattress Flammability Standard. Mattresses made since then are required by law to be safer.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Smoke Alarms

A properly installed and maintained smoke alarm is the only thing in your home that can alert you and your family to a fire 24 hours a day, seven days a week. A working smoke alarm significantly increases your chances of surviving a deadly home fire.

  • Install both ionization AND photoelectric smoke alarms, OR dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors
  • Test batteries monthly.
  • Replace batteries in battery-powered and hard-wired smoke alarms at least once a year (except non-replaceable 10-year lithium batteries)
  • Install smoke alarms on every level of your home, including the basement. The U.S. Fire Administration recommends installing smoke alarms both inside and outside of sleeping areas.
  • Always follow the manufacturer’s installation instructions when installing smoke alarms.
  • Replace the entire smoke alarm unit every 8-10 years or according to manufacturer’s instructions.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake. Open a window or door and press the “hush” button, wave a towel at the alarm to clear the air, or move the entire alarm several feet away from the location.

For More Information visit https://www.usfa.fema.gov/

 

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