Recent Posts

Preparing for a storm

9/26/2018 (Permalink)

With Hurricane Florence hitting the Carolinas recently, it brings to mind some of the things that we can do to prepare for a moderate to massive storm.

No matter where you live, you'll encounter storms. Most of the time these are routine, but some cause serious and dangerous problems. Here are tips for preparing for storms, and weathering them safely.
  • Always keep a battery-powered radio in your home so that you can tune to radio stations if you lose electricity. Check or change the batteries frequently.

  • Keep a flashlight in an easily accessible spot on every floor of your home. Check the batteries monthly, and replace them as needed.

  • Keep a supply of candles on hand for power failures.

  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for those lights connected to automatic timers.

  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesive to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab.

  • A lightning-protection system should offer an easy, direct path for the bolt to follow into the ground and thus prevent injury or damage. Grounding rods (at least two for a house) should be placed at opposite corners of the house.

  • Don't go out during a hurricane unless you have to; however, if flooding threatens, seek high ground, and follow the instructions of civil defense personnel.

  • When a major storm is imminent, close shutters, board windows, or tape the inside of larger panes with an "X" along the full length of their diagonals. Even a light material like masking tape may give the glass the extra margin of strength it needs to resist cracking.

If you do suffer storm damage, call on SERVPRO of North Knoxville at 865-947-9992.

Home Emergency Tips for a Water Loss

9/21/2018 (Permalink)

No one plans on having a water emergency, but when you do, here on some helpful tips.


-Wipe excess water from wood furniture after removal of lamps and table top items.

-Remove and prop wet upholstery and pillow cushions for even drying.

-Place aluminum foil or wood blocks between furniture legs and wet carpeting.

-Turn air conditioning on for maximum drying in the summer.

-Remove Oriental rugs or other colored rugs from wall-to-wall carpeting.


-Use your household vacuum to remove water.

-Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.

-Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.

When you have a water emergency, call SERVPRO of North Knoxville. We are 24 hour emergency responders.

Local grocery store suffers massive loss

9/21/2018 (Permalink)

Commercial Local grocery store suffers massive loss This picture shows only part of the muddy mess left behind after the water loss.

Recently, an 80,000 square foot grocery store suffered a massive water emergency. The building was repurposed from being a Big-Box retailer into a grocery store in 2009. During renovations, new utilities were required and an unused 8 inch water line was capped and left in place. That unused water line, which runs underneath the building, suffered a catastrophic failure on the morning of February 12, 2018. Water then began flowing, under high pressure, through the expansion joints in the floor and into all areas of the store. After the local utility authority was able to secure the water, more than an inch of muddy water was left covering most of the store. This included the sales floor, stock rooms, freezers, and prep areas.

SERVPRO of North Knoxville responded to the scene shortly after the incident and immediately began to mitigate the damages and help get the store back open for business.

Spring Safety Facts and Myths

4/6/2018 (Permalink)

  • If it is not raining, then there is no danger from lightning.--- This is a myth! Lightning often strikes outside of heavy rain and may occur as far as ten miles away from rainfall. This is especially true in the western United States where thunderstorms sometimes produce very little rain.
  • The rubber soles of shoes or rubber tires on a car protect you from being struck by lightning.--- This is also a myth! Rubber-soled shoes and rubber tires provide no protection from lightning. The steel frame of a hard-topped vehicle provides increased protection if you are not touching metal. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • "Heat lightning" is a term used to describe lightning from a thunderstorm too far away for thunder to be heard.--- This is a fact!

Let SERVPRO of North Knoxville Help You Prepare Your Home To Sell

3/22/2018 (Permalink)

Home selling season is upon us here in Knoxville. When selling a home, you want to make sure that you have your home fully prepared to be listed on the market. Presentation is everything, and the impression of musty or moldy odors can negatively impact the asking price of any home. SERVPRO of North Knoxville will inspect a property- including crawl spaces- to help determine the extent of water or mold damage and remove potentially harmful bacteria and odors. This will give buyers and sellers peace of mind and allow sellers to receive top dollar for their home. Before you risk your buyer’s health or the opportunity to close the sale of the property, call your local cleanup and restoration professionals, SERVPRO of North Knoxville, at 865-947-9992.

Weather Alerts

3/22/2018 (Permalink)


Warning A warning is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. A warning means weather conditions pose a threat to life or property. People in the path of the storm need to take protective action.

Watch A watch is used when the risk of a hazardous weather or hydrologic event has increased significantly, but its occurrence, location or timing is still uncertain. It is intended to provide enough lead time so those who need to set their plans in motion can do so. A watch means that hazardous weather is possible. People should have a plan of action in case a storm threatens and they should listen for later information and possible warnings especially when planning travel or outdoor activities.

Advisory An advisory is issued when a hazardous weather or hydrologic event is occurring, imminent or likely. Advisories are for less serious conditions than warnings, that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life or property.


Red Flag

This is a fire weather program which highlights the onset of critical weather conditions

conducive to extensive wildfire occurrences.

Red Flag Warning

A term used by fire-weather forecasters to call attention to limited weather conditions of particular importance that may result in extreme burning conditions. It is issued when it is an on-going event or the fire weather forecaster has a high degree of confidence that Red Flag criteria will occur within 24 hours of issuance. Red Flag criteria occurs whenever a geographical area has been in a dry spell for a week or two, or for a shorter period , if before spring green-up or after fall color, and the National Fire Danger Rating System (NFDRS) is high to extreme and the following forecast weather parameters are forecasted to be met:

1) a sustained wind average 15 mph or greater

2) relative humidity less than or equal to 25 percent and

3) a temperature of greater than 75 degrees F.

In some states, dry lightning and unstable air are criteria. A Fire Weather Watch may be issued prior to the Red Flag Warning.

Proper use of smoke alarms

3/22/2018 (Permalink)


of a home fire escape plan. When there is

a fire, smoke spreads fast. Working smoke

alarms give you early warning so you can

get outside quickly.


  • Install smoke alarms inside and outside each bedroom and sleeping area. Install alarms on every level of the home. Install alarms in the basement.
  • Large homes may need extra smoke alarms.
  • It is best to use interconnected smoke alarms.

When one smoke alarm sounds they all sound.

  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires.

Photoelectric alarms are quicker to warn about smoldering fires. It is best to use both types of alarms in the home.

  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.

Large Desiccant Dehumidifier

3/22/2018 (Permalink)

SERVPRO of North Knoxville 

Proudly announcing a new way of drying and reducing humidity for the perfect climate control in water disasters, SERVPRO® of North Knoxville is the only company in East Tennessee to own a 950K CDH-138-RL Large Loss Electric Desiccant.  Meeting the demands of larger residential and commercial water restoration jobs with a large-capacity mobile dehumidifier from ARID-Dry™, SERVPRO® of North Knoxville professionals can work more efficiently and with faster time-response.   These skid- and trailer-mounted units are perfectly manufactured for the most proper and substantial vapor pressure reduction and active temperature control management.

What is a Dehumidifier?
The most basic explanation is that a desiccant dehumidifier has a moisture absorbing wheel inside the unit. The wheel is made of silica gel – which is the desiccant (drying) element. Air enters the unit through an opening and travels through the silica gel impregnated wheel. When the air reaches the other side of the wheel it is dry and pushed out of the unit by a high static blower.  Bottom line: it is perhaps the most effective method available of controlling humidity and/or removing moisture from structural materials, hardwood flooring, and providing structural preparation prior to applying coatings. 

Trust SERVPRO of North Knoxville

3/22/2018 (Permalink)

Your home is truly a reflection of you, your tastes and your personality. Suffering damage to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique- in how it started, the emotions you experienced, and the extent of the damage.

When damage affects your home, you want it to be restored to preloss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO of North Knoxville has professionally restored property for over 15 years. SERVPRO of North Knoxville is the trusted choice for many insurance companies, because they know SERVPRO of North Knoxville has the experience to do the job right.

Prepare yourself for fire disasters

3/22/2018 (Permalink)

Tips from FEMA for preparing your family, home, and business from the threat of wildfires:

  • Get an emergency supply kit, which includes items like non-perishable food, water, a battery- powered or hand- crank radio, extra flashlights, and batteries. You may want to prepare a portable kit and keep it in your car.
  • Make a family emergency plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together, and what you will do in case of an emergency.
  • Protect your property from wildfires by designing and landscaping with wildfire safety in mind.
  • Learn about the emergency service plans that have been established in your area by your state and local government. In any emergency, always listen to the instructions given by local emergency management officials.
  • Ask SERVPRO of North Knoxville about starting a Disaster Recovery Plan for your business.